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SRAS MOTOWORKS (P) LTD
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Customer Relationship Executive

Customer Relationship Executive

SRAS MOTOWORKS (P) LTD

3 years

|

0 Lacs

chennai tamil nadu india

Posted:10 hours ago| Platform:

Apply

Skills Required

service tracking support crm communication excel

Work Mode

On-site

Job Type

Full Time

Job Description

We're Hiring: Customer Relationship Executive (CRE)

Location:

Company:

We're looking for a Customer Relationship Executive (CRE) to manage and enhance relationships with our heavy / commercial vehicle customers in our workshop and service operations.

🧩Key Responsibilities:

Handle service reminder calls, post-service feedback.
Coordinate with service advisors, workshop manager, and parts team to ensure smooth vehicle check-in, tracking, and delivery.
Address customer complaints, escalate unresolved issues as per process, and ensure high customer satisfaction scores.
Maintain strong relationships with existing customers and support new customer onboarding
Maintain service records and ensure customer satisfaction

✅Desired Profile:

Graduate in any discipline; experience in commercial vehicle / automobile service environment preferred.
1–3 years of experience in customer service / CRM / front office (freshers with strong communication skills can also apply).
Comfortable with MS Excel, WhatsApp, email, and basic CRM tools.

💼 Employment Details:

Job Type: Full-time
Working Days: Monday to Saturday
Timings: 9:00 AM to 6:00 PM
Salary: Based on Experience

Apply now

Send your resume to: hr@srasmotoworks.com

📞 Contact: 7448806111 / 7448809111

More Jobs at SRAS MOTOWORKS (P) LTD

Customer Relationship Executive

chennai, tamil nadu, india

Salary: Not disclosed

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SRAS MOTOWORKS (P) LTD

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