HNS Gold

Responsibilities: End-to-end setup of our new branch office. New office premises identification, acquisition, project management from design to operational readiness. vendor creation and Procurement. regulatory compliance, negotiation skills Provident fund Food allowance Travel allowance

Role & responsibilities : 1. Sales Growth: Achieve sales targets and grow the gold finance business at the branch level. 2. Team Management: Lead, motivate, and train a team of sales executives to achieve sales targets and provide excellent customer service. 3. Customer Relationship Management: Build and maintain strong relationships with customers, stakeholders, and partners. 4. Branch Operations: Oversee daily branch operations, including sales, customer service, and administrative tasks. 5. Business Development: Identify new business opportunities and develop strategies to penetrate new markets. 6. Marketing: - Develop and implement local marketing strategies to promote gold finance products. - Conduct market research to understand customer needs and preferences. - Collaborate with the marketing team to execute campaigns and promotions. 7. Performance Monitoring: Monitor and analyze sales performance, customer feedback, and market trends to identify areas for improvement. 8. Compliance: Ensure adherence to company policies, procedures, and regulatory requirements. Preferred candidate profile : 1. Experience: Minimum 3-6 years of experience in sales, preferably in gold finance or a similar industry(Banking) 2. Education: Graduate degree in any discipline. 3. Skills: Strong leadership, communication, and interpersonal skills. 4. Knowledge: Familiarity with gold finance products, sales strategies, and market trends.

Responsibilities: * Manage client relationships * Prepare financial reports (GST, TDS, Income Tax) * Ensure compliance with tax laws * Monitor cash flow statements & analyze balance sheets House rent allowance Annual bonus Performance bonus

Responsibilities: * Develop digital strategies for brand growth. * Create compelling content for campaigns. * Analyze ROI, optimize performance. * Collaborate with cross-functional teams on digital initiatives. Accessible workspace

Responsibilities: * Develop innovative visual concepts using Corel Draw, Photoshop & Illustrator. * Collaborate with cross-functional teams on brand identity development. Enhance brand identity across all platforms Sports for women Assistive technologies

Responsibilities: * Manage lead pipeline from cold call to close * Qualify leads through telesales & telecalling * Build strong communication skills with clients * Negotiate deals with convincing power Performance bonus Sales incentives Annual bonus Provident fund

Responsibilities: * Lead recruitment & performance appraisals * Ensure compliance with employment laws * Oversee payroll processing * Manage HR operations & policies * Foster employee engagement Food allowance Provident fund Leave encashment Performance bonus

Responsibilities: * Maintain high customer satisfaction ratings * Achieve new client acquisitions through telecalling efforts *Effectively pitching customers about products and services *Source new clients from existing customer reference Performance bonus Food allowance Health insurance

HNS Gold Pvt Ltd is a dynamic and rapidly growing Gold Buying company dedicated to fostering a culture of innovation, collaboration, and excellence. As we continue to expand our team, we are seeking a talented and experienced Human Resources Manager to oversee recruitment and HR operations and play a key role in shaping our organization's success. Role & responsibilities Recruitment: Develop and implement recruitment strategies to attract top talent for various roles within the organization, utilizing a combination of sourcing methods, including job boards, social media, networking, and employee referrals. Manage the end-to-end recruitment process, from job posting and candidate screening to interviewing, selection, and onboarding, ensuring a seamless and positive candidate experience. Partner with hiring managers to understand staffing needs, define job requirements, and develop job descriptions that effectively attract and assess qualified candidates. Conduct interviews and assessments to evaluate candidate qualifications, skills, and cultural fit, providing recommendations to hiring managers and facilitating the selection process. Negotiate job offers and manage the offer acceptance process, coordinating with candidates, hiring managers, and other stakeholders to ensure a smooth transition from offer to hire. Maintain recruitment metrics and analytics to track key performance indicators, evaluate recruitment effectiveness, and identify areas for improvement. HR Operations: Oversee HR operations, including employee onboarding, offboarding, payroll administration, benefits administration, HRIS management, and compliance with labor laws and regulations. Develop and implement HR policies, procedures, and programs to support the organization's goals and objectives, ensuring alignment with best practices and legal requirements. Provide guidance and support to employees and managers on HR-related matters, including performance management, employee relations, conflict resolution, and disciplinary actions. Serve as a liaison between employees and management, addressing employee concerns, grievances, and feedback in a timely and confidential manner. Manage HR documentation and record-keeping processes, ensuring accuracy, compliance, and confidentiality of employee information. Collaborate with cross-functional teams to implement initiatives and projects that enhance employee engagement, retention, and overall organizational effectiveness. Preferred candidate profile Bachelor's degree in human resources, business administration, or related field; advanced degree or HR certification preferred. Proven experience in human resources management, with a focus on recruitment and HR operations, preferably in a fast-paced and dynamic environment. Strong understanding of recruitment best practices, sourcing techniques, and candidate assessment methods. Experience with HRIS systems, payroll administration, and compliance with labor laws and regulations. Excellent communication and interpersonal skills, with the ability to build relationships and collaborate effectively with employees at all levels of the organization. Strong organizational and time management skills, with the ability to manage multiple priorities and deadlines. Detail-oriented and analytical, with the ability to analyze data, identify trends, and make data-driven decisions. Ability to maintain confidentiality and handle sensitive information with discretion and integrity.

Those who are interested, please share your detailed resume & covering letter to hr@hnsgold.com. Role & responsibilities 1. Sales & Business Development Achieve monthly, quarterly, and annual regional sales targets (gold, silver, and other business segments). Monitor branch-wise business performance and ensure consistent achievement of targets. Develop and execute regional strategies for market expansion and customer retention. Drive business volume through promotional campaigns, lead generation, and client engagement programs. Analyze regional market trends and competitors to identify growth opportunities. 2. Branch Performance Management Supervise branch heads and ensure branch-level compliance, productivity, and profitability. Conduct regular performance reviews and guide teams to improve key business parameters. Ensure each branch meets assigned business, operational, and customer service goals. Implement best practices across branches to maintain uniformity in business processes. 3. Team Leadership & Development Lead, motivate, and mentor branch managers and sales teams to achieve organizational goals. Conduct regular sales meetings, performance appraisals, and training programs. Promote a high-performance culture and team spirit within the region. 4. Marketing & Promotional Activities Coordinate with the marketing team for execution of regional campaigns, events, and customer drives. Utilize regional marketing budgets effectively to maximize business visibility. Ensure proper utilization of marketing materials, leaflets, and digital promotions at branch level. 5. Customer Relationship Management Strengthen customer satisfaction and trust through quality service and quick response. Ensure proper handling of customer feedback and grievances. Develop and maintain key client relationships to increase repeat and referral business. Preferred candidate profile Bachelors degree Minimum 3 5 years of experience in sales leadership, preferably in Gold loan/NBFC or Financial Services sector. Proven experience in managing multiple branches or territories. Strong understanding of retail gold loan / gold trading business model. Excellent communication, negotiation, and leadership skills. Those who are interested, please share your detailed resume & covering letter to hr@hnsgold.com.

We are looking for a dynamic and result-oriented Inside Sales Executive to manage incoming leads generated from digital platforms such as Google, Facebook, and online campaigns . The candidate will be responsible for contacting potential customers, understanding their requirements, explaining our products/services, and converting leads into successful business deals. Role & responsibilities Handle and respond to inbound leads received through Google Ads, Facebook Ads, website inquiries, and other digital sources . Conduct follow-up calls, WhatsApp, or email communication to convert leads into customers. Understand customer requirements, provide product details, explain offers, and guide them through the buying process. Maintain and update all lead interactions in the companys CRM system for tracking and reporting. Coordinate with the branch / valuation / operations team for smooth deal closures. Achieve monthly sales targets and maintain high conversion ratios. Ensure proper follow-up for unclosed leads and re-engage inactive leads. Build strong relationships with customers and ensure excellent service experience. Participate in periodic reviews, training sessions, and strategy meetings with the sales team. Preferred candidate profile Graduate in any discipline 13 years of experience in Inside Sales / Tele-Sales / Lead Conversion roles (experience in gold, finance, or retail industry will be an added advantage). Strong communication and negotiation skills (both verbal & written). Hands-on experience in CRM tools and lead management. Ability to handle digital leads effectively and close business independently. Target-driven with a positive attitude and high energy. Proficient in MS Office, WhatsApp Business, and basic computer operations.

The Branch Head Business Development will be responsible for managing overall branch operations and driving business growth in Gold Buying, Gold Loan Settlement, and Silver Buying . This role requires strong leadership, customer engagement, and local marketing skills to ensure the branch achieves its monthly targets and delivers exceptional customer service. Role & responsibilities Business Development & Sales Achieve monthly business targets in gold buying, gold loan settlement, and silver buying . Identify and implement local marketing and promotional activities to generate walk-ins and leads. Build and maintain strong relationships with local customers, gold loan customers, and channel partners. Ensure telecalling, lead follow-ups, and customer reference programs are actively executed by the team. Monitor competitor activities and market trends to stay ahead in pricing and offers. Branch Operations & Team Management Supervise daily branch operations and ensure smooth functioning. Lead, motivate, and monitor branch staff (Sales Executives, Valuers, and CREs) for productivity and discipline. Ensure timely opening/closing of branch and adherence to company SOPs. Conduct daily team briefings and performance reviews. Maintain hygiene, customer service quality, and professional environment at the branch. Quality & Compliance Ensure strict vigilance on gold valuation , purity testing, and prevention of fraudulent activities. Monitor all transactions to ensure transparency, accuracy, and adherence to company policies. Verify documentation, weight, and purity testing results before business closure. Maintain records and ensure audit readiness of all branch transactions. Reporting & Coordination Send daily/weekly business performance reports to Regional Head/HO. Coordinate with the marketing, operations, and finance teams for smooth execution of branch activities. Suggest local strategies for improving walk-ins and conversions. Preferred candidate profile Graduate / Post-Graduate . 36 years of experience in gold-buying, gold-loan, or financial retail industry (minimum 1–2 years in branch-handling role). Strong leadership and team-management abilities. Excellent communication, negotiation, and customer-handling skills. Sound understanding of gold valuation, purity checking, and market pricing trends . Good command over MS Office, WhatsApp Business, and CRM systems. Goal-oriented, disciplined, and proactive in business planning.

Job Summary: We are seeking an experienced and performance-driven Inside Sales Manager to lead our digital lead-handling and closure operations. The role involves managing a team of Inside Sales Executives who handle leads generated from Google Ads, Facebook Ads, and other online sources , ensuring timely follow-ups, high conversion ratios, and business growth in gold buying, gold loan settlement, and silver buying . Role & responsibilities Key Responsibilities: Team Management & Lead Allocation Lead and supervise the Inside Sales / Telecalling team handling inbound digital leads. Allocate leads fairly and ensure timely contact and follow-up by the team. Train and guide team members on lead communication, objection handling, and conversion techniques. Conduct daily reviews and performance monitoring. Lead Conversion & Business Growth Ensure maximum lead-to-business conversion ratio through proper follow-up strategies. Identify high-value leads and personally engage for closure support. Drive business growth in gold buying, gold loan settlement, and silver business . Coordinate with branch heads and valuation teams to ensure seamless customer experience and closure. CRM & Reporting Ensure all leads are updated and tracked in the CRM system with proper follow-up stages. Analyze daily/weekly/monthly lead performance reports and identify improvement areas. Monitor team productivity, response time, and conversion funnel metrics. Marketing Coordination Collaborate with the marketing team to provide feedback on lead quality, ad performance, and region-wise response . Suggest improvements to campaigns and follow-up scripts for better engagement. Support marketing with ideas for remarketing, WhatsApp campaigns, and customer reactivation. Customer Experience & Compliance Maintain high standards of professionalism in customer communication. Ensure transparent and ethical handling of leads and conversions. Resolve escalated customer issues promptly and effectively. Preferred candidate profile Graduate / Postgraduate in Business, Marketing, or related field. 3-6 years of experience in Inside Sales, Tele-Sales, or Lead Management (preferably from gold, finance, or retail background). Strong leadership and team-handling capabilities. Excellent communication, persuasion, and negotiation skills. Sound understanding of CRM systems, lead tracking, and digital lead flow processes. Ability to work with cross-functional teams (Marketing, Branch Ops, Valuation). Target-oriented mindset with proven track record in conversions and revenue growth.

Note: Candidates who are interested, please send your detailed resume with covering letter to hr@hnsgold.com. Position: Vice President Sales & Business Development Location: Bangalore (Corporate Office) Company: HNS Gold Private Limited Industry: Gold & Silver Buying / Fintech / Retail Finance Experience Required: 3 5 years (Banking / Finance / Fintech / Gold Loan Industry) Preferred Candidate: Female, North India–based, fluent in English, Hindi & regional languages About the Company HNS Gold Private Limited is one of India’s most trusted and rapidly growing gold and silver buying companies. With a strong vision to provide transparent, reliable, and customer-centric services, we are expanding our footprint across Tier 1 and Tier 2 cities through innovative business models and partner-driven channels. We are looking for a dynamic and visionary Vice President – Sales & Business Development who will drive our growth strategy, lead high-performing sales teams, and help us achieve our organizational mission of becoming India’s most preferred gold and silver exchange partner. Role Overview The Vice President – Sales & Business Development will be responsible for developing, executing, and managing strategic sales and growth initiatives across regions. The role involves leading the regional sales teams, creating result-oriented sales strategies, exploring new markets, and ensuring achievement of monthly and annual business targets. The VP will report directly to the Business Head, while regional and area sales managers will report to the VP. This leadership role requires strategic thinking, strong team management, and market expansion capabilities. Key Responsibilities Strategic Sales Leadership Develop and execute sales and business development strategies for gold and silver buying verticals across multiple regions. Identify and capitalize on new business opportunities in Tier 1 and Tier 2 cities through direct and partner-driven models. Analyze market trends, competitor strategies, and customer insights to stay ahead in the market. Drive revenue growth through new channel partnerships, franchise expansion, and strategic collaborations. Formulate monthly and quarterly business targets in alignment with company goals and Mission 100 Cr vision. Business Development & Expansion Explore and develop new markets, regions, and business partnerships to expand HNS Gold’s footprint. Build channel partner networks to scale gold buying and silver trading operations efficiently. Design and execute local marketing and promotional campaigns in coordination with the central marketing team. Team Management & Leadership Lead, mentor, and monitor Area Heads, Regional Sales Managers, and field teams for performance-driven results. Create a performance-based culture focused on accountability, innovation, and excellence. Conduct regular business reviews, training, and development sessions for the sales teams. Operational & Financial Oversight Monitor and evaluate daily and monthly sales performance metrics and targets. Ensure operational efficiency, adherence to company SOPs, and smooth sales process execution. Coordinate closely with Finance, Marketing, and Operations for seamless workflow and customer experience. Customer Experience & Compliance Ensure a high level of customer satisfaction by promoting ethical practices and transparency in all transactions. Maintain compliance with all internal policies and relevant financial regulations. Implement effective risk management and audit readiness practices within sales operations. Desired Candidate Profile Proven experience (3–5 years) in Sales / Business Development / Leadership roles in Banking, NBFC, Fintech, or Gold Loan sector. Strong understanding of retail finance, customer acquisition, and gold-related financial products. Excellent communication and interpersonal skills — Fluent in English, Hindi, and regional languages. Strong leadership qualities with the ability to manage multi-location teams and drive business goals. Strategic thinker with analytical mindset, problem-solving skills, and execution focus. Female candidates from North India preferred due to regional operational alignment.

Role & responsibilities As the Operations Trainer & Coordinator, you will be the linchpin connecting our central operations team with multiple branches across three different states. Your core responsibilities will include: Daily Communication & Team Huddles: Facilitate and lead daily virtual team huddles across all assigned branches to discuss operational updates, performance metrics, and compliance reminders. Operational Training & Policy Awareness: Conduct regular training sessions for branch staff on existing and new operational processes and policies to ensure 100% awareness and understanding. Compliance Monitoring & Auditing: Actively monitor gold valuation processes to ensure accuracy and consistency across all branches. Monitor and enforce strict adherence to gold handling and security protocols . Conduct spot-checks and process adherence audits to identify gaps and non-compliance. Track and manage the process for gold movements between branches and the designated hub branch. Process Improvement & Reporting: Identify loopholes and systemic weaknesses in current operational processes. Highlight critical policy breaks and operational risks directly to senior management with actionable insights. Assist in the rollout and communication of new policy updates . Preferred candidate profile Proven experience in operations, training, or a similar coordination role, preferably within the financial services, gold lending, or retail banking sector A process-driven mindset with an unwavering commitment to rules and procedures (" no mercy on policy breaks "). Exceptional attention to detail is non-negotiable, particularly for complex processes like gold valuation and inventory management. Excellent written and verbal communication skills, with the ability to lead and motivate teams remotely. Proficiency in MS Office Suite (Word, Excel, PowerPoint) and experience with operational management or auditing software.