Customer Relationship Executive

Role & responsibilities

Client Interaction and Sales:

• Engage with walk-in clients, comprehensively understanding their project requirements, and providing expert guidance on suitable selections.
• Cultivate and nurture relationships with existing clients to foster repeat business.
• Develop and implement effective sales strategies to attract new clientele and maximize sales opportunities.
• Prepare detailed proposals and quotations for clients, ensuring accuracy and timely communication.

Sales Targets and Record Keeping:

• Set and surpass all sales targets established by the Chief Marketing Officer (CMO).
• Maintain meticulous records of client interactions and transactions using Excel or CRM software.
• Respond promptly and courteously to all customer inquiries, ensuring high levels of customer satisfaction.

Collaboration and Coordination:

• Collaborate closely with the operational team to ensure timely delivery of products and collections of payments.
• Provide regular reports on daily sales activities to management.
• Develop and deliver engaging presentations to potential clients and referral partners.

Appointment Scheduling and Online Presence:

• Manage appointment schedules efficiently, ensuring punctuality and professionalism.
• Coordinate with the web management team to upload creatives across social platforms and other digital channels.

Site Visits and Measurements:

• Conduct on-site visits to assess project requirements and take accurate measurements.
• Update site measurements promptly in the records for future reference.

Flexibility and Additional Responsibilities:

• Demonstrate flexibility and willingness to take on additional responsibilities as delegated by the Head of Sales and Marketing.

Qualifications:

• Bachelor's degree in Interior Design or related field.
• Prior experience in interior designing, preferably in a sales-focused role.
• Proficiency in Microsoft Excel and CRM software.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.

Join Patterns Furnishing and embark on a rewarding journey in the dynamic world of interior design, where creativity meets salesmanship. Apply now and be a part of our passionate team dedicated to transforming living spaces into masterpieces of elegance and style.

Desired Candidate Profile :

1. Experience in Interiors

2. Must have knowledge of Color Coordination and Interior themes.

3. Well-groomed and pleasant

4. Preference of Age Span Between 18-30 yrs

Perks and Benefits

Additional Incentives available on achievement of target

Kindly share your resume to 9345492218.