Customer Relations Specialist

As a Business Development Executive (BDE) - Sales & Support at Hike Education, your role will involve creating an inspiring team environment with an open communication culture. You will be responsible for setting clear team goals, delegating tasks, and setting deadlines. Monitoring team performance, reporting on metrics, and discovering training needs to provide coaching to team members will be crucial aspects of your responsibilities. Additionally, listening to team members" feedback, resolving conflicts, recognizing high performance, and encouraging creativity and risk-taking will be part of your duties. You will also play a key role in building strategies to ensure enrollment targets are met, sharing projections with senior management, and suggesting and organizing team-building activities with individual targets. Key Responsibilities: - Create an inspiring team environment with an open communication culture - Set clear team goals - Delegate tasks and set deadlines - Oversee day-to-day operations - Monitor team performance and report on metrics - Discover training needs and provide coaching - Listen to team members" feedback and resolve any issues or conflicts - Recognize high performance and reward accomplishments - Encourage creativity and risk-taking - Building strategies to ensure enrollment targets are met - Sharing projections with senior management - Suggesting and organizing team-building activities with individual targets Qualification Required: - Graduate/Post Graduate in any discipline - Experience (1-3 years) can apply - Attractive Incentive Structure,