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Deepak Kushal Kunder ( Proprietor of Vibrantzz Management Services)
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Customer Relations Executive (Night Shift) For International PROCESS]

Customer Relations Executive (Night Shift) For International PROCESS]

Deepak Kushal Kunder ( Proprietor of Vibrantzz Management Services)

0 - 5 years

2 - 5 Lacs

thane maharashtra india

Posted:2 weeks ago| Platform: Foundit logo

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Skills Required

customer service customer service representative customer service executive customer service agent customer care process customer care customer care executive bpo international bpo bpo hiring inbound bpo inbound process voice process non voice process non voice bpo voice non voice interntional voice process hsc graduate fresher fresher bpo good communiction skills night shift rotational shift telecom process

Work Mode

Remote

Job Type

Full Time

Job Description

Customer Relations Executive (Night Shift)

Location:

Work Mode:

Process:

Shift:

Salary:

Qualification:

Experience:

Joining:

Role Overview

Join a high-performing international BPO team as a Customer Service Executive. Your role involves handling customer calls, resolving service-related queries, and ensuring smooth customer interactions. If you're fluent in English, confident on calls, and ready to join immediately, this role is a great fit.

Responsibilities

Attend inbound/outbound calls from international customers
Understand customer concerns and deliver clear resolutions
Update CRM systems and maintain call documentation
Collaborate with the team to meet service targets
Maintain professionalism, patience, and empathy at all times

Requirements

Excellent spoken & written English
Customer-focused, confident, and proactive attitude
Ability to grasp processes quickly; basic computer knowledge
Comfortable working in rotational night shifts
Freshers with excellent communication are encouraged to apply

Perks & Benefits

Fixed salary + Night shift allowance + Incentives
Paid training provided
Supportive & growth-oriented work culture
Clear career advancement opportunities

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