Description We are seeking a Call Back Technician to join our team in India. The ideal candidate will have 1-10 years of experience in technical support and customer service. This role involves providing high-quality technical assistance to customers, ensuring their issues are resolved efficiently and effectively. Responsibilities Respond to customer inquiries and requests via phone and email. Perform troubleshooting and technical support for customers remotely. Document customer interactions and maintain records in the system. Coordinate with other technical teams to resolve complex issues. Follow up with customers to ensure their issues are resolved satisfactorily. Provide training and support to junior technicians as needed. Skills and Qualifications Proficiency in troubleshooting technical issues related to software and hardware. Strong communication skills in English and local languages. Ability to work independently and as part of a team. Knowledge of customer service principles and practices. Familiarity with call center software and ticketing systems. Basic understanding of networking concepts and protocols.
Description We are seeking a proactive and detail-oriented HR Executive to join our dynamic team. The ideal candidate will play a key role in supporting various HR functions, including recruitment, employee engagement, and compliance. Responsibilities Assist in recruitment processes including job postings, screening resumes, and scheduling interviews. Manage employee onboarding and offboarding processes. Support performance management initiatives and employee development programs. Maintain employee records and ensure compliance with labor regulations. Assist in organizing employee engagement activities and training sessions. Handle employee queries and provide support on HR-related issues. Skills and Qualifications Bachelor's degree in Human Resources, Business Administration, or a related field. 1-2 years of experience in HR or related roles. Proficient in MS Office Suite (Word, Excel, PowerPoint) and HR software. Strong understanding of labor laws and HR best practices. Excellent communication and interpersonal skills. Ability to maintain confidentiality and handle sensitive information.
Description We are seeking a motivated HR Executive to join our team. The ideal candidate will assist in various HR functions including recruitment, onboarding, employee management, and maintaining HR records. This role is perfect for individuals looking to start their career in human resources. Responsibilities Assist in recruitment processes including job postings, screening resumes, and scheduling interviews. Support employee onboarding and orientation programs. Maintain employee records and HR databases with accuracy and confidentiality. Help in organizing training and development programs for employees. Assist in performance management processes and documentation. Support HR initiatives and projects as needed. Skills and Qualifications Bachelor's degree in Human Resources, Business Administration, or related field. Strong communication and interpersonal skills. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Basic understanding of labor laws and HR practices in India. Ability to handle sensitive information with discretion and confidentiality. Strong organizational skills with attention to detail.