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2.0 - 7.0 years
2 - 5 Lacs
Hyderabad
Work from Office
Provide customer support via live chat and mobile messaging for international clients. Resolve queries related to products, services, transactions, or technical issues with clarity and efficiency. Candidates with Chat only eligible Required Candidate profile Use quick judgment and available resources to solve customer problems. Maintain service quality, TAT, and CSAT metrics. Collaborate with backend teams for resolution on escalated cases. s.
Posted 3 months ago
1.0 - 6.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Handle email &chat-based customer service inquiries Address concerns related to mobile plans, billing, internet services, and account settings Accurately update customer interactions in internal tools/CRM Any International Bpo exp Voice / Nonvoice Required Candidate profile Follow standard operating procedures and compliance guidelines Comfortable with rotational shifts, especially early mornings Experience in BPO/telecom chat/email processes is a plus Perks and benefits Perks and Benefits
Posted 3 months ago
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