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Customer Growth Consultant- B2B SaaS (Startup)

1 - 2 years

6 - 8 Lacs

Bengaluru

Posted:1 week ago| Platform: Naukri logo

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Skills Required

B2B SaaS Customer success startup sales data-driven insights business reviews stakeholder management upselling & renewals account growth team collaboration

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities • Own and manage a portfolio of SaaS customers, guiding them from onboarding through renewal and expansion. • Track health scores, conduct business reviews, and drive product adoption to reduce churn and grow NRR. • Analyse customer data, surface insights, and collaborate with Sales, Product & Support to resolve issues. • Identify upsell opportunities, negotiate renewals, and consistently achieve revenue targets. Preferred candidate profile (Non-Negotiable) • 1-2 yrs in a startup (Series A/B) customer-success / sales / GTM role; no major-corporate backgrounds . • Proven record of owning revenue targets and closing deals without heavy playbooks . • Comfortable with ambiguity, fast pace, and aggressive targets; 30-day notice period (immediate joiners ideal). • Bangalore-based or ready to relocate; on-site/hybrid only. • Hands-on with HubSpot, Intercom or similar; excellent written, verbal & video-call presence. • Team-lead exposure is a plus but not mandatory for 2 yrs experience.

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