Customer Growth Consultant- B2B SaaS (Startup) Conntog

1.0 - 2.0 years

6 - 8 Lacs

Bengaluru

Work from Office

Role & responsibilities • Own and manage a portfolio of SaaS customers, guiding them from onboarding through renewal and expansion. • Track health scores, conduct business reviews, and drive product adoption to reduce churn and grow NRR. • Analyse customer data, surface insights, and collaborate with Sales, Product & Support to resolve issues. • Identify upsell opportunities, negotiate renewals, and consistently achieve revenue targets. Preferred candidate profile (Non-Negotiable) • 1-2 yrs in a startup (Series A/B) customer-success / sales / GTM role; no major-corporate backgrounds . • Proven record of owning revenue targets and closing deals without heavy playbooks . • Comfortable with amb...

Posted 4 months ago

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Customer Growth Consultant- B2B SaaS Conntog

1.0 - 2.0 years

6 - 8 Lacs

Bengaluru

Work from Office

Customer Growth Consultant B2B SaaS (Series A) Bengaluru | Hybrid (3days onsite) Why this role? Steer product adoption and retention for a growing SaaS platform, owning the customer journey endtoend. Reduce churn and unlock expansion revenue across a global client base. Work directly with the founding team and carve a fast track to leadership within 18 months. What youll own Own and manage a portfolio of customer accounts, guiding them through onboarding, adoption and renewal. Act as the primary point of contact, ensuring customer goals are met. Monitor customer health metrics and proactively tackle issues to minimise churn. Run regular business reviews and success planning sessions, surfaci...

Posted 4 months ago

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