Customer Experience Specialist

ET Money

0 - 1 years

0 Lacs

gurugram haryana india

Posted:1 day ago| Platform:

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Skills Required

code service empathy flow communication coordination

Work Mode

On-site

Job Type

Full Time

Job Description

Job Information

Date Opened 09/19/2025
Job Type Full time
Industry Fintech
Work Experience Fresher
City Gurugram
State/Province Haryana
Country India
Zip/Postal Code 122016

Customer Service is one of the key functions at ET Money. It's one function where we directly interact with users, get insights and play a pivotal role in long-lasting relationships. Empathy and speed are two keys levers that help us manage the flow and create a positive experience for users.

Role & Responsibilities

You will have the responsibility of taking complete ownership in sorting out the queries of the prospective /existing investors so that he/she can invest /continue to be on our platform with no doubts/queries left in his/her mind.
You will play a key role in shaping the perception of customers about ET Money and help them invest in our platform.

Skill Set Required

You must have effective written and oral communication skills.
You must have strong knowledge of MF products.
You need to have good coordination skills and the ability to work with different teams.
You must have 0-1year of experience in MF industry.

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