To do initial and final checking of garments. Ladies Garment Ethnic Wear Job Type: Full-time Pay: ₹16,000.00 - ₹22,000.00 per month Schedule: Day shift Work Location: In person
To do initial and final checking of garments. Ladies Garment Ethnic Wear Job Type: Full-time Pay: ₹16,000.00 - ₹22,000.00 per month Schedule: Day shift Work Location: In person
Manage large amounts of calls and emails, and social media, if required. Identify and assess customer’s needs to achieve satisfaction. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Build sustainable relationships and trust with customers through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers. Job Types: Full-time, Permanent Pay: From ₹400,000.00 per year Benefits: Provident Fund Schedule: Day shift Morning shift Work Location: In person
Manage large amounts of calls and emails, and social media, if required. Identify and assess customer’s needs to achieve satisfaction. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Build sustainable relationships and trust with customers through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers. Job Types: Full-time, Permanent Pay: From ₹400,000.00 per year Benefits: Provident Fund Schedule: Day shift Morning shift Work Location: In person
Company Description Farida Gupta is dedicated to preserving traditional crafts and techniques such as dyeing, weaving, printing, and hand embroidery by designing contemporary wear garments. By utilizing natural materials and indigenous skills, we infuse modern aesthetics into our products. Our fabrics are sourced from key artisan centers across India, including traditional block prints from Bagru, indigo & Ajrak prints from Kutch, and various other regions known for their unique craftsmanship. Role Description This is a full-time on-site role for a Customer Experience Specialist at Farida Gupta in Delhi. The Customer Experience Specialist will be responsible for managing customer inquiries, providing product information, handling complaints and resolving issues, and ensuring a positive shopping experience for customers. Job responsibilities includes but not limited to the following. ● Manage large amounts of calls and emails, and social media, if required. ● Identify and assess customer’s needs to achieve satisfaction. ● Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution ● Build sustainable relationships and trust with customers through open and interactive communication ● Provide accurate, valid and complete information by using the right methods/tools ● Follow communication procedures, guidelines and policies ● Take the extra mile to engage customers Required Skills ● Strong customer handling skills on phone and email. ● Familiar with CRM systems and practices. ● Prior experience with Freshdesk and Magento would be a plus. ● Customer orientation and ability to adapt/respond to different types of people. ● Excellent communication skills ( both written and verbal ). ● Ability to multitask, prioritize and manage time effectively. ● Empathy and Compassion. ● Punctuality. ● Ability to stretch long hours and work for the bigger vision of the company. ● Experience with microsoft office and G-suite (google). Basics of microsoft excel for reporting purposes is a MUST. ● Comfortable with technology and data. ● Good hold on english grammar. ● Problem identification and solving attitude. ● Ability to listen. ● Customer Obsession. ● High integrity. ● Decisiveness.
Production Helper Loading & Unloading of product transfer of product from one place to another Job Types: Full-time, Permanent, Fresher Pay: Up to ₹20,000.00 per month Benefits: Provident Fund
Production Helper Loading & Unloading of product transfer of product from one place to another Job Types: Full-time, Permanent, Fresher Pay: Up to ₹20,000.00 per month Benefits: Provident Fund
The incumbent will ensure complete handoffs to the manufacturing team (including the pattern for cutting) to make sure the production is as per the designer’s first sample. This incumbent should have exposure in Production planning and control(PPC) This incumbent will be responsible for creating and executing the planning calendar for the organization. He/ She will be responsible for creating the Time and Action plan and execution against it The incumbent is responsible for proposing the product launches post discussion with all stakeholders with timelines. He/She needs to ensure sign off on the T&A. The incumbent would liaison with the designers for clarifications. approvals and sign offs where needed He/She will be responsible for calculating and documentation of costing and fabric consumption as well as sharing production cost for forecasting quantities and MRPs The incumbent would be responsible for ordering Fabric post leadership approval. This person would ensure its availability in house (as per schedule) and verifying the quantity received vis-à-vis the order. This person will be responsible for ensuring we have strong Vendor Agreements/ Documentation on all vendor related engagements. The incumbent has to ensure that the quality of fabric is as promised and in case of any discrepancy he/she needs to take the approval / sign off from the designers. The incumbent will have to set up stringent and robust processes to ensure quality assurance of the raw materials (Lab testing of all fabrics and trims ) This person will have to benchmark products, samples and accessories with others in the industry, and submit competitor analysis to the designers and business head. KNOWLEDGE, SKILLS AND OTHER CHARACTERISTICS Excellent MS excel/Google sheet skills Excellent Communication Skills Strong Interpersonal Skills Adept at stakeholder management. Vendor Management Strong prioritization and organising skills Ability to get work done through others Ability to multitask QUALIFICATION AND EXPERIENCE - Diploma/Bachelors/Masters in Fashion/Merchandising - Comfort with ERP - Prior experience as a Merchandiser in apparel sector is preferred Interested candidates can fill the following form to apply. https://forms.gle/vU4N4DDgexxBESou9 Job Types: Full-time, Permanent Pay: From ₹400,000.00 per year Benefits: Health insurance Provident Fund Ability to commute/relocate: Vasant Kunj, Vasant Kunj - 11, Delhi: Reliably commute or planning to relocate before starting work (Required) Language: English (Preferred)
The incumbent will ensure complete handoffs to the manufacturing team (including the pattern for cutting) to make sure the production is as per the designer’s first sample. This incumbent should have exposure in Production planning and control(PPC) This incumbent will be responsible for creating and executing the planning calendar for the organization. He/ She will be responsible for creating the Time and Action plan and execution against it The incumbent is responsible for proposing the product launches post discussion with all stakeholders with timelines. He/She needs to ensure sign off on the T&A. The incumbent would liaison with the designers for clarifications. approvals and sign offs where needed He/She will be responsible for calculating and documentation of costing and fabric consumption as well as sharing production cost for forecasting quantities and MRPs The incumbent would be responsible for ordering Fabric post leadership approval. This person would ensure its availability in house (as per schedule) and verifying the quantity received vis-à-vis the order. This person will be responsible for ensuring we have strong Vendor Agreements/ Documentation on all vendor related engagements. The incumbent has to ensure that the quality of fabric is as promised and in case of any discrepancy he/she needs to take the approval / sign off from the designers. The incumbent will have to set up stringent and robust processes to ensure quality assurance of the raw materials (Lab testing of all fabrics and trims ) This person will have to benchmark products, samples and accessories with others in the industry, and submit competitor analysis to the designers and business head. KNOWLEDGE, SKILLS AND OTHER CHARACTERISTICS Excellent MS excel/Google sheet skills Excellent Communication Skills Strong Interpersonal Skills Adept at stakeholder management. Vendor Management Strong prioritization and organising skills Ability to get work done through others Ability to multitask QUALIFICATION AND EXPERIENCE - Diploma/Bachelors/Masters in Fashion/Merchandising - Comfort with ERP - Prior experience as a Merchandiser in apparel sector is preferred Interested candidates can fill the following form to apply. https://forms.gle/vU4N4DDgexxBESou9 Job Types: Full-time, Permanent Pay: From ₹400,000.00 per year Benefits: Health insurance Provident Fund Ability to commute/relocate: Vasant Kunj, Vasant Kunj - 11, Delhi: Reliably commute or planning to relocate before starting work (Required) Language: English (Preferred)
Job Description: - Role Overview: You will be responsible for conducting both initial and final quality checks on garments for Ladies Ethnic Wear. This is a full-time position with a day shift schedule. You will need to work in person at the designated work location. - Key Responsibilities: - Conduct initial quality checks on garments. - Perform final quality checks on garments. - Ensure all quality standards are met. - Collaborate with the production team to address any quality issues. - Qualifications Required: - Previous experience in garment quality checking. - Attention to detail. - Ability to work in a fast-paced environment. - Strong communication skills. (Note: No additional details about the company were provided in the job description.),
Production Helper Loading & Unloading of product transfer of product from one place to another Job Types: Full-time, Permanent, Fresher Pay: Up to ₹20,000.00 per month Benefits: Provident Fund