Customer Experience Associate

About the Role:

We are looking for enthusiastic and driven individuals to join our team. As an executive, you will play a key role in supporting international client relationships, identifying potential leads, and coordinating high-quality interactions to drive business growth.

Key Responsibilities:

• Assist in managing global client communications and relationships.
• Generate and qualify leads through various channels and CRM tools.
• Support the sales and marketing teams with reports, analytics, and insights.
• Track leads, opportunities, and follow-ups to ensure timely coordination.
• Contribute to the creation and execution of email campaigns and client engagement initiatives.

Qualifications:

• Education – Bachelors in any stream (Preferred in IT background).
• Communication: Fluent in English.
• Skills: Strong documentation, presentation, and interpersonal abilities.
• Strong research and analytical skills.
• Proficiency in MS Office Suite and familiarity with CRM tools is a plus.

Job location: The Capital 2, Science City, Ahmedabad, Gujarat.

Interested candidates can Walk-in interview between 10:00 - 5:30 PM l Monday to Friday.

Job Types: Full-time, Permanent, Fresher

Pay: From ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Provident Fund

Work Location: In person