Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Interviews

Home
>
Jobs in hyderabad
>
VXI Global Solutions Llc
>
Customer Experience Advisior- Healthcare

Customer Experience Advisior- Healthcare

VXI Global Solutions Llc

18 - 23 years

|

50 - 80 Lacs

Posted:None| Platform:

Apply

Skills Required

outbound compliance billing hipaa international voice process healthcare issue resolution customer service customer experience crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Its fun to work in a company where people truly BELIEVE in what they are doing!

Were committed to bringing passion and customer focus to the business.

International Voice Process:-

Essential Duties & Responsibilities include the following:

Other duties may be assigned by the

Department Head

and / or its representatives

Agents will answer inbound calls for members and assist them with a variety of inquiries using tools provided and demonstrating a willingness to help, empathy when needed, and ensure issue resolution.
Answer calls in a timely manner with friendly demeanor and willingness to assist
Assist members with inquiries finding resolutions via the knowledge management system. Topics include but are not limited to billing and payment histories, explanation of benefits, provider search and confirmation of medical coverage.
Thorough documentation of the call inquiry and resolution discussed as well as any next steps in the CRM tool
Make necessary outbound follow ups when needed to support final resolution and satisfaction
Follow all compliance guidelines for verification (HIPAA)
Maintain professional demeanor, ensuring all questions answered and thorough understanding of the situation to address possible questions/scenarios
Responsible for ensuring that primary metrices are met

Education & Experience

No work experience required
Minimum 6mos customer service experience preferred
Contact center, Healthcare, Insurance background preferred
Must be a High School Graduate
Must be at least 18 years of age
Able to read and speak the English language proficiently to communicate with customers, comprehend and follow instructions

If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!

More Jobs at VXI Global Solutions Llc

IT Support Technician

Hyderabad

INR 5 - 6 Lacs

Sr. Manager, IT Support

Hyderabad

10.0 - 15.0 yrs

INR 25 - 30 Lacs

Director of Operational Risk and Fraud Management

Hyderabad

10.0 - 20.0 yrs

INR 55 - 85 Lacs

Sr Director/Director Interaction Analytics Deployment & CE Strategy

Hyderabad

12.0 - 20.0 yrs

INR 65 - 100 Lacs

Senior Manager, HR & TA Shared Services

Hyderabad

INR 15 - 19 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play

App Store

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

VXI Global Solutions Llc

Primary and Secondary Education

WICHITA Kansas

RecommendedJobs for You

Customer Experience Advisior- Healthcare

VXI Global Solutions Llc

hyderabad

Customer Service Executive

Career Guideline

thane, navi mumbai

Kotak Mahindra Bank Inbound Officer ....Apply Now !

Kotak Mahindra Bank

thane, navi mumbai, mumbai (all areas)

Customer Support Associate

NJ Technologies

bengaluru

Hirings!!! International Chat Process For Fresher@Mohali:Salary 35k

KVC CONSULTANTS LTD

mohali, chandigarh

Customer Service Executive

gurugram

Customer Service- Teleperformance/Globiva/Aegis

new delhi, gurgaon/gurugram, delhi / ncr

Customer Service Executive

Seven Consultancy

mumbai suburban

Customer Support - Voice Process

hyderabad

Customer Care Executive (IP and OP Department)

The Kids Clinic

bengaluru