Customer Care Specialist- Onsite- MOA

2 - 6 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a candidate, you should be proficient and comfortable using email transmission, internet navigation, and Microsoft applications including Word and Excel. Additionally, you should be familiar with office equipment such as fax machines, copiers, printers, and phones. Effective oral and written communication skills in English are essential for this role. You are expected to be knowledgeable, polite, and maintain a positive attitude at all times. Being exceptional at multitasking and time management is crucial, along with being self-motivated and organized. You should be able to work efficiently both alone and as a team member. Key Responsibilities: - Work on multiple tasks simultaneously - Plan and prioritize activities to achieve results and meet deadlines - Strong organizational skills, analytical, and detail-oriented - Excellent writing skills - Knowledgeable about policies and guidelines of Health Insurance - Trained for ICD10, HCPC, and familiar with home medical equipment - Proficient in Medical Chart Notes - Conduct Insurance Verification - Provide Customer Service - Utilize Microsoft Word & Excel effectively Qualifications Required: - Proficiency in email transmission, internet navigation, and Microsoft applications - Effective oral and written communication skills in English - Exceptional multitasking and time management abilities - Self-motivated and organized - Strong organizational skills and attention to detail - Knowledgeable about Health Insurance policies and guidelines - Trained in ICD10, HCPC, and familiar with home medical equipment - Experience with Medical Chart Notes, Insurance Verification, Customer Service - Proficiency in Microsoft Word & Excel,

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