Service Coordinator Eon Infotech Limited

2.0 - 7.0 years

0 Lacs

chandigarh

On-site

As a Service Coordinator, you will be responsible for managing and coordinating the activities of field service engineers to ensure timely and efficient service delivery to customers. Your role will require excellent communication, planning, and problem-solving skills to handle customer inquiries, complaints, and scheduling of service operations. **Key Responsibilities:** - Manage the Customer Service Field Team and Support Technicians for timely service delivery. - Attend customer calls and complaints in a professional and efficient manner. - Coordinate with clients, production, sales & marketing, billing, store & dispatch teams, and management for smooth operations. - Monitor Vehicle Track...

Posted 1 month ago

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Customer Care Specialist- Onsite- MOA MicroSourcing

2.0 - 6.0 years

0 Lacs

patiala, punjab

On-site

As a candidate, you should be proficient and comfortable using email transmission, internet navigation, and Microsoft applications including Word and Excel. Additionally, you should be familiar with office equipment such as fax machines, copiers, printers, and phones. Effective oral and written communication skills in English are essential for this role. You are expected to be knowledgeable, polite, and maintain a positive attitude at all times. Being exceptional at multitasking and time management is crucial, along with being self-motivated and organized. You should be able to work efficiently both alone and as a team member. Key Responsibilities: - Work on multiple tasks simultaneously - P...

Posted 1 month ago

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Customer Support Engineer WeP Solutions

5.0 - 9.0 years

0 Lacs

kolkata, west bengal

On-site

Role Overview: You will be responsible for repairing printers and copiers, including A3/A4 color and mono, DMP, and LMP printers. Your role will also involve providing technical support for Kyocera and other multi-brand A3/A4 color and mono printers. With over 5 years of experience in this field, you will have a good understanding of Outlook and MS Excel. Additionally, you will be expected to handle remote installations and troubleshoot desktop and printer issues. As a team leader, you will provide support to your team and manage service partners, including adding new partners, reviewing their performance, and offering technical support. This role will require you to monitor calls at a state...

Posted 2 months ago

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Field Technician Eon Infotech Ltd

1.0 - 5.0 years

0 Lacs

bhubaneswar

On-site

The job involves the installation, repair, troubleshooting, support, and training of VTS/electronic devices. The preferred candidate should hold an ITI or Diploma in electronics/mechanical/fitter and possess a minimum of 1-year prior experience in field service or a relevant job. Candidates must have experience in the installation, troubleshooting, and maintenance of electronic/electrical items such as DTH/Cellular Base Stations/Vehicle electronics or UPS/Inverter/Printer/Copier or AC/Water Purifier/Refrigeration drilling, etc. The role is based in Bhubaneswar as a Resident Engineer. Candidates must have a two-wheeler with a valid license and an Android mobile phone. Travel is required acros...

Posted 3 months ago

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