11157 Customer Care Jobs - Page 38

Job description Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice & International Chat Process Call HR Kaunain on 7975182692 Job Locations : 1. Manyata Tech Park- International Voice Process, International Tech Support & International Semi Voice Process - Salary Upto 6 LPA 2. Maratha Halli International Voice Process & Insurance Claims Process - Salary Upto 7 LPA 3. Electronic City International Voice Process & International Non Voice Process - Salary Upto 4.5 LPA 4. Bellandur - International Voice Process - Salary Upto 6 LPA 5. Whitefield - International Voice Process, International Tech Support & International Semi Voice Process - Salary Upto 5 LPA 6. Fresher Or Experience needed: Candidates should be Fresher or minimum 6 months of experience into international voice process/ International Sales /Client Servicing, candidates should be flexible to work with rotational shift, Candidates should be fluent in communication For More Details Call HR Kaunain on 7975182692 Role: Voice / Blended - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducation

Gurgaon-based domestic bpo is hiring for a customer support profile any grad or undergrad with or without experience. can apply, salary upto - 25k in hand, 6 days a week working, excellent comms skills required contact mamta - 9643075013

Gurgaon-based domestic bpo is hiring for a customer support profile any grad or undergrad with or without experience. can apply, salary upto - 25k in hand, 6 days a week working, excellent comms skills required contact mamta - 9643075013

We are hiring Provider Contact Center Executives for our growing healthcare operations team. This is an exciting opportunity for freshers and recent graduates (2020 & above pass-outs only) who have excellent communication skills and are eager to start their career in a dynamic work environment. Call HR Muskhan on 9380964680 and 9964080000 Roles & Responsibilities Handle calls to and from healthcare providers based in the US. Respond to queries related to medical claims, eligibility, and patient records. Offer empathetic and efficient solutions while maintaining high service standards. Document all calls and interactions accurately. Work collaboratively with internal teams to resolve provider concerns. Eligibility Criteria Education: Minimum 2nd PUC pass and above Required Skills Excellent verbal communication in English (CEFR Grade B2 or above) Good voice clarity and neutral accent Ability to multitask with empathy and strong soft skills Analytical thinking and a solution-oriented mindset Selection Process HR Fitment Round Harver Voice Assessment (CEFR B2 Level Qualification) Voice & Accent Round Operations Round How to Apply: For More Details Call HR Muskhan on 9380964680 and 9964080000

Role & responsibilities Handle inbound or outbound international calls from customers . Resolve customer queries, issues, and complaints efficiently and professionally. Maintain customer satisfaction by providing accurate and timely information. Follow standard operating procedures (SOPs) and scripts during calls. Document call details and maintain records in the CRM system. Upsell or cross-sell services/products when required (if part of a sales process). Meet performance targets such as call quality, call handling time, and customer satisfaction. Respond to customer queries via email, chat, or ticketing systems . Handle back-office tasks such as data entry, order processing, or form verification. Review, analyze, and resolve issues following process guidelines. Ensure timely and accurate responses while maintaining high quality standards. Coordinate with internal teams to resolve customer issues when needed. Maintain confidentiality and data security at all times. B.TECH ,B.E, B.Sc, Any Post Graduation fresher are not eligible. Anyone who attended interview before 30 days are not eligible to attend walk-in. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Candidate must have Customer Services background and experience with BFSI is a must. Customer query and escalation management skills (Mandate) Strong Communication Skills. Capable of writing processes and complex customer responses. who have some Retail assets or lending knowledge with Banks or NBFCs Understanding of Finance and Account (desired) Good analytical skills (Mandate) Strong interpersonal skills (Mandate) Min. work experience of 3-4 years Min. qualification- Graduate. Location- Hyderabad

*Graduation not mandatory *Min 1 years into any voice process *salary *Tamil-15 to 18 *Hindi-20 take home *kannada-21 *malayalam-19 to 20 *rotational shift/week off *Night shifts *male candidates *Direct walk in *chennai call hr -9940812026

*12th/10*diploma/Any degree arrears accepted *Day shift{9.30-6.30} *voice process Hindi *English +{Hindi} *6 days work/sunday off *14k +incentives *Immediate joinee *walk in *chennai-Mount road call or watsapp Jeevitha hr-9940812026/8925733223

International NonVoice Customer Support Associate Chat & Email (OnSite) Location: BTM Layout, Bengaluru Schedule: 5 days/week + 2 rotational offs Eligibility: Graduates only • Candidates must reside in Bengaluru and attend in-person interviews Role Highlights Provide international customer support via chat and email (nonvoice) Work in rotational shifts , covering evening and night hours Must be a fast and accurate typist with strong English writing skills Qualification Requirements Bachelors degree in any discipline Live within 20km of BTM Layout to qualify for cab benefits Excellent typing speed and accuracy Available for face-to-face interview Compensation Package (Fresher) 20,000/month takehome Up to 3,500/month incentives , fully performancebased Shift-Based Cab Benefits (7 PM7 AM) Women: One-way free cab Men: One-way cab at 75/drop Recruitment Process Typing Assessment Chat-based typing & accuracy test Versant Speaking Test — Non-voice language proficiency Managerial Round — Final interview with hiring manage CONTACT: SHIVA 7996772782

Greetings from Rivera Manpower Services . We are currently hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned. Joy 7996004799 rivera.joy1210@gmail.com (***Please send us a message on whatsapp in case the numbers are busy***). NOTE: CANDIDATES MUST BE IN BANGALORE CURRENTLY. CANDIDATES MUST BE FROM INTERNATIONAL VOICE BACKGROUND! Freshers and Experienced both can apply . Job Details Process: International voice Process Work Location : Bangalore Cab Service: one way provided / Cab allowances provided. CTC Details: Freshers (2.5 Lakh to 3 Lakh) / Experienced (3.5 Lakh to 4 Lakh) Shift Timings: Rotational Shifts. Qualifications: Any Graduates / Any Post Graduates / Candidates with backlogs also considered Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice Back ground preferred. Perks and Benefits *Shift Allowances *Incentives *Insurance *One way cab Regards Joy 7996004799 rivera.joy1210@gmail.com (***Please send us a message on whatsapp in case the numbers are busy***). HR Recruiter Rivera Manpower Services

Hi Jobseeker, We are hiring for Customer Service Executives Salary- 17k to 35k ctc 6 working days with rotational off Fresher/ Experienced Voice (UG/Graduate) Non - voice ( Graduate with 1 Year of Experience ) Key Responsibilities: Handle high volume of inbound and/or outbound calls inquiries from customers. Assist customers with queries related to products, services, billing, troubleshooting, and account management. Resolve customer complaints efficiently and empathetically. Record customer interactions and update account information accurately . Adhere to company policies, processes, and standard operating procedures. Participate in training sessions to improve product knowledge and customer handling skills. Collaborate with team members and escalate complex cases to higher support levels when necessary. Qualifications: Graduate can apply. Experience / Fresher. Excellent verbal and written communication skills in English. Strong interpersonal and problem-solving skills. Comfortable working in a fast-paced, target-driven environment. Interested candidates can apply or drop your cv on 9250024048 (Nandini) Regards, Nandini HR Executive Shining stars ITPL

Candidates with Excellent communication skills Customer support voice process graduate/undergraduate salary- upto 5 - 9 LPA Gurgaon | Noida location for further queries, contact Harpreet (9220878419)

Roles and Responsibilities Make calls to customers to promote products. Provide product information, demos, and answer questions about features and benefits. Meet daily/weekly targets for call handling and sales performance. Maintain accurate records of all interactions with customers. Handle customer calls, resolve their queries, and provide excellent service. Desired Candidate Profile 0-3 years of experience in BPO industry (voice process) preferred but not mandatory. Strong communication skills in Tamil language required; fluency essential. Ability to work on night shifts (24x7) including weekends and holidays as per business needs Kindly contact our HR Team:- Pavithra - HR (7200201958 | 7200526105) WhatsApp link : https://wa.me/7200201958 (Please send your resume for the telephonic round interview only shortlisted candidate can come for F2F interview.

Must Know- Any language -ENGLISH + FRENCH/ SPANISH/ GERMAN (Read, Write and Speak) Role & responsibilities Good communication skills Grammar, Punctuation and Spellings (R, W, S) US Shift Able to accept ownership for effectively solving customer issues, complaints, and inquiries, keeping customer satisfaction at the core. Good speaking skills over the telephone, Voice skills Good writing and comprehension skills Excellent interpersonal and customer service skills Basic of MS office tools, outlook, internet Basic working knowledge on computer Preferred candidate profile Highly self-motivated to deliver superior customer experience High energy level and personal resilience Integrity and desire to comply with all legal and moral standards Service and quality oriented as well as customer focused. Interested candidates can share there resume over Whatsapp mentioning there preferred Foreign Language (French/German/Spanish) on- 7595058169

HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARS!! ANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLY IMMEDIATE JOINERS ONLY. Are you ready to kickstart an exciting career with a dynamic multinational BPO in NOIDA ? ShiningStars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! PROFILE- CUSTOMER SERVICE PROCESS- VOICE PROCESS, CHAT PROCESS. LOCATION- NOIDA SECTOR 58,62,60,63 and 127. ROLES AND RESPONSIBILITIES- *Resolving customer issues brought to your attention. *Ensuring customer satisfaction by listening to them and solving their problems. *Performing quality assurance surveys with customers. *Interacting with customers to determine whether they have a desirable and shareable experience. *Possessing the knowledge and ability to improve customer service experience of the customers. ELIGIBILITY- *Undergraduate/Graduate any can apply. *Freshers and experienced candidates both are welcome to apply! *Communication Skills: Brilliant presentation and strong verbal/written skills. *Must be comfortable with Work From Office. SALARY- FRESHERS: UPTO 20k CTC EXPERIENCED: UPTO 30k CTC PERKS AND BENEFITS- PERFORMANCE BASED BONUS INTERVIEW MODE- WALK-IN INTERVIEW You can give me a call or can share your resume on this Number: Regards, Sohil Sharma (6393179544) (HR Executives) ShiningStarsITPL. #jobs2025#domesticvoice#bpo#bpovoice#freejobs#immediatejoiners#workfromoffice #noida #noidajobs#noida#domesticprocess #communicationskill #voiceprocess #chatprocess#nonvoiceprocess #emailprocess#voice #callcenter #telecalling #customerservice #voiceprocess#inboundcalls

Hiring for International Customer Service Voice Process Need Grad./UG with minimum 6 months International customer service exp. can apply Salary upto 34k in hand 5 days working 2 roster off & Shift Cabs Call&Whatsapp Vanshita- 9910807579 Required Candidate profile Candidates must have excellent communication skills. Candidates must be comfortable working in any shifts. Candidates must be an immediate joiner.

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations. Location - Mumbai,Delhi / NCR ,Pune,Bangalore,Hyderabad,Chennai

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various communication channels. Develop and maintain strong relationships with customers to enhance satisfaction. Collaborate with internal teams to address customer complaints and concerns. Identify opportunities to upsell and cross-sell products and services. Maintain accurate records of customer interactions and transactions. Job Requirements Strong knowledge of customer service principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Proficient in using computer systems and software applications. Strong problem-solving and analytical skills. Ability to work collaboratively as part of a team. Experience in sales, particularly in motor finance, is an added advantage.

Major Deliverables: Generate leads & business from assigned dealership as well as the open market Maintain a healthy relationship with Dealers for sales objective. Ensuring Post Disbursal Documents (PDD) updation RC, First EMI & Non starter collection & its updation to maintain the portfolio Timely Communication to dealers staff about the scheme / HO communication about payouts/RC, etc Ensure enhanced sourcing & business at the dealer counter(s) being managed Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team Understanding of customers need and proper guidance / explanation of the finance schemes to the customers Daily sharing of MIS with case wise status of the leads given by dealership Minimum Nos. expected as per productivity matrix. Login to conversation to maintain the targeted ratio. Location - Mumbai,Delhi / NCR ,Pune,Bangalore,Hyderabad,Chennai

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various communication channels. Develop and maintain strong relationships with customers to enhance satisfaction. Collaborate with internal teams to address customer complaints and concerns. Identify opportunities to upsell and cross-sell products and services. Maintain accurate records of customer interactions and transactions. Job Requirements Strong knowledge of customer service principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Proficient in using computer systems and software applications. Strong problem-solving and analytical skills. Ability to work collaboratively as part of a team. Experience in sales, particularly in motor finance, is an added advantage.

Must Know- Any language -ENGLISH + FRENCH/ SPANISH/ GERMAN (Read, Write and Speak) Role & responsibilities Good communication skills Grammar, Punctuation and Spellings (R, W, S) US Shift Able to accept ownership for effectively solving customer issues, complaints, and inquiries, keeping customer satisfaction at the core. Good speaking skills over the telephone, Voice skills Good writing and comprehension skills Excellent interpersonal and customer service skills Basic of MS office tools, outlook, internet Basic working knowledge on computer Preferred candidate profile Highly self-motivated to deliver superior customer experience High energy level and personal resilience Integrity and desire to comply with all legal and moral standards Service and quality oriented as well as customer focused Interested candidates can share there resume over Whatsapp mentioning there preferred Foreign Language (French/German/Spanish) on 8951780478. Kindly dont call.

International Voice Process – Fresher (WFO) Any graduate (2020+ passout) can apply. Strong English communication required. Work in customer support, handling global queries and delivering excellent service. Contact :- 9610985065 , 9828833126

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations. Location - mumbai,delhi,pune,bangalore,hyderabad,chennai