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Hexaware Technologies
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Customer Care - Executive/Sr. Executive

Customer Care - Executive/Sr. Executive

Hexaware Technologies

0 - 3 years

|

0 - 3 Lacs

Thane Panvel Navi Mumbai

Posted:1 week ago| Platform:

Apply

Skills Required

Customer Service Solving Queries Voice Process Customer Handling International Voice Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

Handle customer queries via phone calls, emails, and chats with a focus on resolving issues efficiently.
Provide excellent customer service by listening actively, empathizing with customers' concerns, and offering solutions promptly.
Work effectively in a fast-paced environment while maintaining accuracy and attention to detail.

Desired Candidate Profile

0-3 years of experience in BPO or call center operations (preferably international voice process).
Excellent English language proficiency for effective communication with customers worldwide.
Ability to work flexible shifts including rotational shifts as per business requirements.
Strong problem-solving skills for resolving complex customer queries quickly.

Contact - Zoya - 8355907884

Email- Zoyaf@hexaware.com

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Hexaware Technologies

IT Services and IT Consulting

Navi Mumbai Maharashtra

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