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Home
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Jobs in mohali
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Teleperformance (TP)
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Customer Care Executive

Customer Care Executive

Teleperformance (TP)

0 - 1 years

2 - 3 Lacs

mohali

Posted:8 hours ago| Platform:

Apply

Skills Required

non voice process technical support chat support chat process bpo bpo customer service customer care

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Opening: Customer Care Executive Blended Process | Mohali WFO

Company Overview:

Role & Responsibilities:

Provide
professional chat-based support
for customer queries
Assist customers with
technical troubleshooting and issue resolution
Guide customers on
product usage, best practices, and care tips
Identify opportunities to
upsell and recommend premium solutions
Ensure
accuracy, quality, and timeliness
in all interactions

Eligibility & Requirements:

Education:
10+2 / Graduate (any discipline)
Typing Speed:
Minimum 30 WPM with 90% accuracy
Age:
18+ years
Must
not be pursuing regular studies
Shifts:
9.5 hours, rotational, 5.5 days/week
No leaves for the first 3 months
Cab facility
available for female employees (9 PM 6 AM shifts)

Compensation:

Freshers:
CTC 28,000/month | In-Hand 23,000/month (23,000 fixed + up to 2,000 PLI)
1+ Year Experience:
CTC 29,000/month | In-Hand 24,000/month (24,000 fixed + up to 2,000 PLI)

Selection Process:

HR Screening
Operations Assessment
Computer-Based Assessment
Typing Test

Why Join Us:

Work with a
global technology leader
in a
professional and structured environment
Gain expertise in
technical support, troubleshooting, and upselling skills
Performance-based incentives
and clear
career advancement opportunities

How to Apply:

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