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Customer Care Executive

Customer Care Executive

Rentokil Initial

2 - 6 years

12 - 16 Lacs

mumbai

Posted:4 hours ago| Platform:

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Skills Required

domestic bpo customer relationship back office customer service customer care sales customer support data entry operation computer customer communication telesales typing telecalling data entry customer handling communication skills crm servicing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Rentokil Initial Hong Kong is looking for Walk in Drive Customer Care Executive Vikhroli to join our team
Roles and Responsibility

Handle customer inquiries and resolve issues professionally and courteously.
Provide timely and accurate information about products or services.
Build strong relationships with customers to ensure long-term satisfaction.
Collaborate with internal teams to resolve complex customer complaints.
Maintain high product knowledge to effectively address customer concerns.
Identify opportunities to upsell or cross-sell products or services.

Job Requirements

Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Strong problem-solving skills with attention to detail.
Proficient in using computer systems and software applications.
Ability to adapt to changing situations and priorities.
Strong analytical and critical thinking skills.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

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Customer Care Executive