Posted:2 hours ago|
Platform:
Work from Office
Full Time
The Customer Care Executive will be the first point of contact for customers, responsible for handling inbound and outbound calls, cold calling for lead generation, resolving queries, and maintaining accurate CRM records. The role contributes directly to ensuring customer satisfaction, supporting sales conversions, and strengthening Tent Studio s brand value through excellent communication and service delivery.
Conduct cold calls to introduce Tent Studio s products and services.
Follow up on leads, inquiries, and referrals to generate business opportunities.
Schedule meetings or appointments for the Sales Team where required.
Answer inbound calls and resolve customer queries efficiently.
Provide accurate product, pricing, and service-related information.
Escalate unresolved issues to relevant teams for timely solutions.
Make follow-up calls to customers for feedback, cross-selling, and relationship management.
Support telecalling requirements for marketing campaigns and promotions.
Accurately update customer details, lead status, and call logs in the CRM system.
Ensure data accuracy and prepare reports for analysis.
Deliver service with courtesy, empathy, and a solution-driven approach.
Contribute to customer loyalty by ensuring positive engagement at every touchpoint.
Rarr Technologies
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
mohali, chandigarh, panchkula
Experience: Not specified
0.5 - 2.25 Lacs P.A.
hyderabad
Experience: Not specified
0.5 - 1.75 Lacs P.A.
gurugram
2.0 - 3.75 Lacs P.A.
1.0 - 4.0 Lacs P.A.
chandigarh
Experience: Not specified
2.64 - 2.76 Lacs P.A.
1.44 - 2.16 Lacs P.A.
delhi
Experience: Not specified
1.2 - 1.8 Lacs P.A.
Experience: Not specified
2.4 - 4.8 Lacs P.A.
Experience: Not specified
1.2 - 2.16 Lacs P.A.
7e-05 - 0.00011 Lacs P.A.
