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Policybazaar
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Customer Care Executive

Customer Care Executive

Policybazaar

0 - 5 years

2 - 4 Lacs

gurugram

Posted:1 day ago| Platform:

Apply

Skills Required

communication skills telecom customer service customer support telecalling calling customer care empathy

Work Mode

Work from Office

Job Type

Full Time

Job Description

INTRESTED CANDIDATES CAN REACH OUT TO 8826269231 OR CAN MAIL AT soniyatomar@policybazaar.com

Job Location: Gurgaon

CTC- 2.5lpa to 4lpa

What would be the roles and responsibilities

Providing complete information about the product to the customer.
Solving all product or service related issues of the customers.
Preparing the Customer Service Guidelines
Keeping a Record of the Customers
Giving the right pitch to the potential customers, so they end up buying the product

or availing the services.

Keeping a proper record of the customers.
Maintaining and updating the information of the customers regularly.
Providing the best possible solution to the queries of the customers.
Making products and services reports by collecting and analysing the information

provided by the customers.

What we are looking for in a candidate:

Should be Confident & Dynamic.
Should have a bent towards Sales.
Excellent interpersonal and listening skills
Good persuasion skill.
Should be efficient in converting customer interest into sales.
Good negotiation skills.

Desired Skills and Experience-

Fresher or Experience

Ability to communicate effectively Hindi & English language.

Basic computer skills.

What do we offer?

Amazing work culture.

Complete Day shift.

6 Day working

1 Roster off

Unlimited Incentives

Good opportunity for career progression.

GMC- Group medical coverage

Gratuity is paid as per applicable law which is over and above total offered CTC.

Contact Details :- HR Soniya tomar // 8826269231 // soniyatomar@policybazaar.com

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