Customer Care Executive

As a Customer Care Support Executive (Non-Voice Process) at our company, your role involves handling customer queries efficiently through chat and email support. Your responsibility includes providing accurate and timely responses to customer concerns, maintaining customer interaction records, and collaborating with internal teams to ensure effective issue resolution while upholding company policies and service standards. Key Responsibilities: - Handle customer queries via chat and email in a non-voice process. - Provide accurate and prompt responses to customer concerns. - Maintain records of customer interactions and follow-ups. - Collaborate with internal teams to resolve issues effectively. - Ensure adherence to company policies and service standards. Qualifications Required: - Minimum qualification: Graduate/Undergraduate. - Excellent written communication skills in English. - Typing speed of at least 35-40 WPM with accuracy. - Strong problem-solving and multitasking skills. - Ability to work in a fast-paced environment. - Prior experience in non-voice customer support will be an added advantage. If you join us, you can expect: - Competitive salary package. - Growth and learning opportunities. - Supportive and collaborative work environment. If you feel like you are the right fit for this role, please share your resume with us at careers@mydesignation.com or contact us at +91 88912 39937.,