Posted:6 hours ago|
Platform:
Work from Office
Full Time
- Handle incoming calls from customers professionally and courteously.
- Listen actively to customer concerns and inquiries, demonstrating empathy and understanding. - Provide accurate information and solutions to address customer needs effectively.
- Proactively address and resolve customer requests, complaints, and issues raised during calls. - Follow up with customers to ensure the successful resolution of their concerns and inquiries.
- Keep detailed and accurate records of all inbound calls made.
- Document relevant information such as customer details, inquiries, complaints, resolutions, and follow-up
A Candidate With Computer Proficiency, Clear Verbal Communication Skills, And Experience In Communication Via Emails And Calls In Languages Such As Gujarati, Hindi, And English.
MAS Financial Services
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