Responsibilities: Manage team performance Lead and manage teams across Customer Support, New Customer Onboarding, and D2C Collections, ensuring departmental KPIs are consistently met Ensure customer satisfaction through effective handling
Responsibilities: * Manage customer complaints & queries via phone, email & chat * Ensure high levels of customer satisfaction through effective handling * Lead customer support team with focus on telecalling & chat processes
Plan and execute digital campaigns via WhatsApp, email, SMS, and social media. Drive leads, repeat sales, renewals, and loyalty. Track performance, optimize through insights, A/B testing, and collaborate with teams for seamless customer experience.
Responsibilities: * Manage digital campaigns from planning to analysis. * Optimize SEO, PPC & Google AdWords. * Analyze website performance with Google Analytics. * Develop campaign strategies using digital analytics.
Responsibilities: * Oversee logistics ops & vendor mgmt * Lead delivery team to excellence * Ensure on-time vehicle arrivals * Manage service delivery from start to finish * Collaborate with stakeholders across functions
Responsibilities: * Manage kitchen operations * Develop menus & recipes * Prepare food with culinary expertise * Maintain high standards of quality control * Collaborate on menu planning & development
Responsibilities: * Manage kitchen operations * Develop menus & recipes * Prepare food with culinary expertise * Maintain high standards of quality control * Collaborate on menu planning & development
Responsibilities: * Oversee logistics ops & vendor mgmt * Lead delivery team to excellence * Ensure on-time vehicle arrivals * Manage service delivery from start to finish * Collaborate with stakeholders across functions
Responsibilities: * Oversee financial operations & training programs * Manage investment schemes from A-Z * Monitor performance & customer experience * Drive fundraising initiatives & manage funds
Responsibilities: * Manage digital campaigns from planning to analysis. * Optimize SEO, PPC & Google AdWords. * Analyze website performance with Google Analytics. * Develop campaign strategies using digital analytics.
Responsibilities: * Oversee logistics ops & vendor mgmt * Lead delivery team to excellence * Ensure on-time vehicle arrivals * Manage service delivery from start to finish * Collaborate with stakeholders across functions
Inbound Call Query Management Conversions & Relationship Building:convert and onboard potential investors by effectively explaining scheme benefits, features, and advantages. Performance Monitoring: business targets Compliance & Process Management
Responsibilities: * Optimize ad spend & ROI through data analysis * Manage paid media campaigns on Google Ads & Bing Ads * Develop SEM strategies using AdWords & PPC techniques * Report results & provide insights for improvement
Responsibilities: * Manage incoming customer calls, resolve issues promptly * Maintain high call quality through effective communication skills * Meet KPIs related to call volume, resolution time & satisfaction ratings