Responsibilities: Manage team performance Lead and manage teams across Customer Support, New Customer Onboarding, and D2C Collections, ensuring departmental KPIs are consistently met Ensure customer satisfaction through effective handling
Responsibilities: * Manage customer complaints & queries via phone, email & chat * Ensure high levels of customer satisfaction through effective handling * Lead customer support team with focus on telecalling & chat processes
Plan and execute digital campaigns via WhatsApp, email, SMS, and social media. Drive leads, repeat sales, renewals, and loyalty. Track performance, optimize through insights, A/B testing, and collaborate with teams for seamless customer experience.
Responsibilities: * Manage digital campaigns from planning to analysis. * Optimize SEO, PPC & Google AdWords. * Analyze website performance with Google Analytics. * Develop campaign strategies using digital analytics.
Responsibilities: * Oversee logistics ops & vendor mgmt * Lead delivery team to excellence * Ensure on-time vehicle arrivals * Manage service delivery from start to finish * Collaborate with stakeholders across functions
Responsibilities: * Manage kitchen operations * Develop menus & recipes * Prepare food with culinary expertise * Maintain high standards of quality control * Collaborate on menu planning & development
Responsibilities: * Manage kitchen operations * Develop menus & recipes * Prepare food with culinary expertise * Maintain high standards of quality control * Collaborate on menu planning & development
Responsibilities: * Oversee logistics ops & vendor mgmt * Lead delivery team to excellence * Ensure on-time vehicle arrivals * Manage service delivery from start to finish * Collaborate with stakeholders across functions