1 - 2 years

0 Lacs

Posted:2 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

 

Job Summary:

Customer Support Executive


Key Responsibilities:

  • Handle inbound and outbound customer calls and messages professionally.

  • Resolve customer queries and complaints promptly and effectively.

  • Maintain accurate records of customer interactions and transactions.

  • Provide information about products, services, and policies.

  • Follow up with customers to ensure their issues are fully resolved.

  • Collaborate with internal teams to ensure smooth customer experience.

  • Maintain a positive and empathetic attitude toward customers at all times.


Required Skills:

  • Tamil and English

  • Strong problem-solving and interpersonal skills.

  • Ability to handle pressure and manage multiple tasks efficiently.

  • Basic computer knowledge.

  • Customer-oriented with a passion for service excellence.


Why Join Us:

  • Competitive salary and growth opportunities.

  • Supportive work environment.

  • Opportunity to work with a dynamic and customer-centric team.

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