Posted:3 days ago|
Platform:
On-site
Full Time
Customer Care Exceutive
We are looking for enthusiastic and customer-oriented individuals to join our customer care team. As a Customer Care Executive, you will be at the forefront of delivering exceptional customer service, addressing inquiries, resolving issues, and ensuring a positive shopping experience for our customers.
Key Responsibilities:
Qualifications:
Bachelor's degree in any stream is preferred. (Cand. who completed Higher Secondary school can also apply)
Proven experience in a customer service or customer care role, preferably in an ecommerce or retail environment.
Excellent communication skills, both written and verbal, with a professional and courteous demeanor.
Strong problem-solving abilities and the ability to handle challenging customer situations with empathy and patience.
Computer proficiency and the ability to navigate various software applications, including CRM systems.
Attention to detail and the ability to multitask effectively.
Team player with a positive attitude and a commitment to delivering outstanding customer service.
Knowledge of ecommerce platforms and processes is a plus.
Kyari
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