Customer Care Executive

0 years

0 Lacs

Posted:3 days ago| Platform: Linkedin logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Customer Care Exceutive


About the Job:


We are looking for enthusiastic and customer-oriented individuals to join our customer care team. As a Customer Care Executive, you will be at the forefront of delivering exceptional customer service, addressing inquiries, resolving issues, and ensuring a positive shopping experience for our customers.


Key Responsibilities:


Customer Support:


Inquiry Resolution:


Issue Resolution:


Product Knowledge:


Order Management:


Feedback Collection


Documentation:


Team Collaboration


Qualifications:


Bachelor's degree in any stream is preferred. (Cand. who completed Higher Secondary school can also apply)

Proven experience in a customer service or customer care role, preferably in an ecommerce or retail environment.

Excellent communication skills, both written and verbal, with a professional and courteous demeanor.

Strong problem-solving abilities and the ability to handle challenging customer situations with empathy and patience.

Computer proficiency and the ability to navigate various software applications, including CRM systems.

Attention to detail and the ability to multitask effectively.

Team player with a positive attitude and a commitment to delivering outstanding customer service.

Knowledge of ecommerce platforms and processes is a plus.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You