Customer Care Exceutive About the Job: We are looking for enthusiastic and customer-oriented individuals to join our customer care team. As a Customer Care Executive, you will be at the forefront of delivering exceptional customer service, addressing inquiries, resolving issues, and ensuring a positive shopping experience for our customers. Key Responsibilities: Customer Support: Provide friendly and efficient customer support via various communication channels, including phone, email, chat, and social media. Inquiry Resolution: Respond to customer inquiries, including product questions, order status inquiries, and general assistance, in a timely and professional manner. Issue Resolution: Resolve customer complaints, concerns, or issues by taking appropriate actions and escalating as needed to ensure customer satisfaction. Product Knowledge: Acquire and maintain in-depth knowledge of the company's products, services, and policies to assist customers effectively. Order Management: Assist customers with order placements, modifications, cancellations, and returns, adhering to company guidelines. Feedback Collection: Gather customer feedback, suggestions, and complaints and provide this valuable information to the relevant departments for continuous improvement. Documentation: Maintain detailed records of customer interactions and transactions in the customer support system. Team Collaboration: Collaborate with team members and other departments to resolve complex issues and ensure a seamless customer experience. Qualifications: Bachelor's degree in any stream is preferred. (Cand. who completed Higher Secondary school can also apply)Proven experience in a customer service or customer care role, preferably in an ecommerce or retail environment.Excellent communication skills, both written and verbal, with a professional and courteous demeanor.Strong problem-solving abilities and the ability to handle challenging customer situations with empathy and patience.Computer proficiency and the ability to navigate various software applications, including CRM systems.Attention to detail and the ability to multitask effectively.Team player with a positive attitude and a commitment to delivering outstanding customer service.Knowledge of ecommerce platforms and processes is a plus.

About the Company: We are a budding home decor start-up, yet a leading one in the D2C space. Two years ago, with a small team from Indore, we launched our game-changing self-watering planters. We believed then, as we do now, that home decor should be both beautiful and hassle-free. Our self-watering plants with planters were an instant hit. Customers loved the idea of watering their plants just once a week. It has made plant parenting a breeze. And with their continued support, we have become known for delivering top-notch products that combine style and function seamlessly. Our goal is to shake up the home decor industry by offering innovative solutions. We promise quick delivery of live plants, stunning design, premium quality, and easy plant care. Join us as we pave the way for a new era in home decor! To know more visit: www.kyari.co Key Responsibilities Manage day-to-day office administrative tasks (filing, documentation, stationery, etc.) Visit the bank for official work such as deposits, cheque submissions, documentation, etc. Coordinate with internet service providers and IT vendors to resolve connectivity issues promptly Maintain and update inventory records of office assets like laptops, chargers, mobile devices, etc. Support HR and Accounts teams with documentation, and paperwork Manage courier dispatches, vendor coordination, and office maintenance tasks Assist with meeting setups, travel bookings, and internal event coordination Keep the office space organized, well-stocked, and functional Act as the point of contact for team requests and ensure timely follow-ups Requirements Bachelor’s degree in any field (B.Com preferred) 1–2 years of experience in administrative or office support roles Strong organizational, coordination, and problem-solving skills Comfortable visiting banks, handling service calls, and managing physical assets Good communication skills in English and Hindi Proficiency in MS Office/Google Workspace Preferred local candidates (from Indore). CTC : 1.8 LPA to 2.4 LPA Show more Show less

About the company: We're a budding home decor start-up, yet a leading one in the D2C space. Two years ago, with a small team from Indore, we launched our game-changing self-watering planters. We believed then, as we do now, that home decor should be both beautiful and hassle-free. Our self-watering plants with planters were an instant hit. Customers loved the idea of watering their plants just once a week. It's made plant parenting a breeze. And with their continued support, we've become known for delivering top-notch products that combine style and function seamlessly. Our goal is to shake up the home decor industry by offering innovative solutions. We promise quick delivery of live plants, stunning design, premium quality, and easy plant care. Join us as we pave the way for a new era in home decor! To know more visit: www.kyari.co "Join Our Team – Be the Face of Our Store and Help Customers Find Exactly What They Need!" We are seeking a highly passionate and sales-driven Store Promoter to spearhead our sales efforts. Join us and be a part of our journey!! Key Responsibilities: Actively engage with customers visiting the store to promote our products and educate them on features, benefits, and usage. Demonstrate product knowledge and provide personalized recommendations to enhance customer experience. Handle queries, provide accurate information, and assist with product trials where applicable. Assist in achieving store sales goals by driving customer traffic and sales conversions Boost sales through upselling and cross-selling techniques. Maintain a clean, attractive, and organized display of products in the store. Gather customer feedback and share insights with the sales and marketing team. Collaborate with the store manager and team to achieve monthly sales targets. Participate in promotional campaigns, events, and special product launches. Qualifications: 0-1 year of experience in sales Prior experience in retail, sales, or promotional roles is a plus. Excellent communication and interpersonal skills. Energetic, enthusiastic, and customer-focused personality. Ability to handle multiple customers and provide seamless service. Flexible to work on weekends, holidays, and extended hours during peak seasons. CTC- 1.2 LPA- 2.4 LPA Show more Show less

Customer Care Exceutive About the Job: We are looking for enthusiastic and customer-oriented individuals to join our customer care team. As a Customer Care Executive, you will be at the forefront of delivering exceptional customer service, addressing inquiries, resolving issues, and ensuring a positive shopping experience for our customers. Key Responsibilities: Customer Support: Provide friendly and efficient customer support via various communication channels, including phone, email, chat, and social media. Inquiry Resolution: Respond to customer inquiries, including product questions, order status inquiries, and general assistance, in a timely and professional manner. Issue Resolution: Resolve customer complaints, concerns, or issues by taking appropriate actions and escalating as needed to ensure customer satisfaction. Product Knowledge: Acquire and maintain in-depth knowledge of the company's products, services, and policies to assist customers effectively. Order Management: Assist customers with order placements, modifications, cancellations, and returns, adhering to company guidelines. Feedback Collection : Gather customer feedback, suggestions, and complaints and provide this valuable information to the relevant departments for continuous improvement. Documentation: Maintain detailed records of customer interactions and transactions in the customer support system. Team Collaboration : Collaborate with team members and other departments to resolve complex issues and ensure a seamless customer experience. Qualifications: Bachelor's degree in any stream is preferred. (Cand. who completed Higher Secondary school can also apply) Proven experience in a customer service or customer care role, preferably in an ecommerce or retail environment. Excellent communication skills, both written and verbal, with a professional and courteous demeanor. Strong problem-solving abilities and the ability to handle challenging customer situations with empathy and patience. Computer proficiency and the ability to navigate various software applications, including CRM systems. Attention to detail and the ability to multitask effectively. Team player with a positive attitude and a commitment to delivering outstanding customer service. Knowledge of ecommerce platforms and processes is a plus. Show more Show less

About the company: We're a budding home decor start-up, yet a leading one in the D2C space. Two years ago, with a small team from Indore, we launched our game-changing self-watering planters. We believed then, as we do now, that home decor should be both beautiful and hassle-free. Our self-watering plants with planters were an instant hit. Customers loved the idea of watering their plants just once a week. It's made plant parenting a breeze. And with their continued support, we've become known for delivering top-notch products that combine style and function seamlessly. Our goal is to shake up the home decor industry by offering innovative solutions. We promise quick delivery of live plants, stunning design, premium quality, and easy plant care. Join us as we pave the way for a new era in home decor! To know more visit: www.kyari.co Key Responsibilities: Order Management: Receive, review, and process customer orders placed through various channels, including the company's website, or other platforms. Order Verification: Verify the accuracy and completeness of customer orders, including product details, quantities, shipping addresses, and payment information. Order Tracking: Monitor and track order status to ensure timely processing and delivery. Update internal team on the status of their orders and handle any potential delays or issues. Order Fulfillment: Work closely with the warehouse team to ensure orders are picked, packed, and dispatched accurately and promptly. Shipping and Logistics: Collaborate with shipping partners or courier services to arrange timely and cost-effective deliveries to customers' addresses. Quality Control: Ensure that orders are accurate and packed securely to prevent damages during transportation. Ensure that only healthy, vibrant, and disease-free plants should go to the customers. Qualifications and Skills: Bachelor's degree or equivalent qualification in business, commerce, or a related field is preferred. 10th Pass will also work Proven experience in order processing, customer Service or e-commerce operations. Familiarity with e-commerce platforms and order management systems. Strong organizational skills and attention to detail to ensure accuracy in order processing. Customer-centric approach and a focus on delivering exceptional customer experiences. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Proficiency in using computer software, including MS Office applications. Knowledge of live plants, gardening, or horticulture is a plus but not mandatory. Flexibility to work in shifts, especially during peak seasons or promotional periods. Problem-solving skills to address customer concerns and resolve order-related issues. Show more Show less

About the company: We're a budding home decor start-up, yet a leading one in the D2C space. Two years ago, with a small team from Indore, we launched our game-changing self-watering planters. We believed then, as we do now, that home decor should be both beautiful and hassle-free. Our self-watering plants with planters were an instant hit. Customers loved the idea of watering their plants just once a week. It's made plant parenting a breeze. And with their continued support, we've become known for delivering top-notch products that combine style and function seamlessly. Our goal is to shake up the home decor industry by offering innovative solutions. We promise quick delivery of live plants, stunning design, premium quality, and easy plant care. Join us as we pave the way for a new era in home decor! To know more visit: www.kyari.co "Join Our Team – Be the Face of Our Store and Help Customers Find Exactly What They Need!" We are seeking a highly passionate and sales-driven Store Promoter to spearhead our sales efforts in the store segment. Join us and be a part of our journey!! Key Responsibilities: Actively engage with customers visiting the store to promote our products and educate them on features, benefits, and usage. Demonstrate product knowledge and provide personalized recommendations to enhance customer experience. Handle queries, provide accurate information, and assist with product trials where applicable. Assist in achieving store sales goals by driving customer traffic and sales conversions Boost sales through upselling and cross-selling techniques. Maintain a clean, attractive, and organized display of products in the store. Gather customer feedback and share insights with the sales and marketing team. Collaborate with the store manager and team to achieve monthly sales targets. Participate in promotional campaigns, events, and special product launches. Qualifications: 0-1 year of experience in sales Prior experience in retail, sales, or promotional roles is a plus. Excellent communication and interpersonal skills. Energetic, enthusiastic, and customer-focused personality. Ability to handle multiple customers and provide seamless service. Flexible to work on weekends, holidays, and extended hours during peak seasons. CTC- 1.2 LPA- 2.4 LPA Show more Show less

About the company: We're a budding home decor start-up, yet a leading one in the D2C space. Two years ago, with a small team from Indore, we launched our game-changing self-watering planters. We believed then, as we do now, that home decor should be both beautiful and hassle-free. Our self-watering plants with planters were an instant hit. Customers loved the idea of watering their plants just once a week. It's made plant parenting a breeze. And with their continued support, we've become known for delivering top-notch products that combine style and function seamlessly. Our goal is to shake up the home decor industry by offering innovative solutions. We promise quick delivery of live plants, stunning design, premium quality, and easy plant care. Join us as we pave the way for a new era in home decor! To know more visit: www.kyari.co "Join Our Team – Be the Face of Our Store and Help Customers Find Exactly What They Need!" We are seeking a highly passionate and sales-driven Store Promoter to spearhead our sales efforts in the store segment. Join us and be a part of our journey!! Key Responsibilities: · Actively engage with customers visiting the store to promote our products and educate them on features, benefits, and usage. · Demonstrate product knowledge and provide personalized recommendations to enhance customer experience. · Handle queries, provide accurate information, and assist with product trials where applicable. · Assist in achieving store sales goals by driving customer traffic and sales conversions · Boost sales through upselling and cross-selling techniques. · Maintain a clean, attractive, and organized display of products in the store. · Gather customer feedback and share insights with the sales and marketing team. · Collaborate with the store manager and team to achieve monthly sales targets. · Participate in promotional campaigns, events, and special product launches. Qualifications: · 0-1 year of experience in sales · Prior experience in retail, sales, or promotional roles is a plus. · Excellent communication and interpersonal skills. · Energetic, enthusiastic, and customer-focused personality. · Ability to handle multiple customers and provide seamless service. · Flexible to work on weekends, holidays, and extended hours during peak seasons. CTC- 1.8 LPA to 2.6 LPA Show more Show less

About the company: We're a budding home decor startup, yet a leading one in the D2C space. Two years ago, with a small team of 3 people from Indore, we launched our game-changing self-watering planters. We believed then, as we do now, that home decor should be both beautiful and hassle-free. Our self-watering plants with planters were an instant hit. Customers loved the idea of watering their plants just once a week. It's made plant parenting a breeze. And with their continued support, we've become known for delivering top-notch products that combine style and function seamlessly. Our goal is to shake up the home decor industry by offering innovative solutions. We promise quick delivery of live plants, stunning design, premium quality, and easy plant care. Join us as we pave the way for a new era in home decor! To know more visit: www.kyari.co Overview of Position: As a Junior Graphic Designer, you will play a crucial role in shaping our brand identity and creating visually engaging experiences for our customers. Responsibilities: Brand Identity : Develop and maintain the company's brand identity, ensuring consistency across all visual assets, including logos, typography, colors, and brand guidelines. Visual Design : Conceptualize and design visually appealing graphics for marketing campaigns, website banners, social media posts, email newsletters, and other digital assets. Product Imagery : Create high-quality product images for the e-commerce platform, ensuring that products are showcased in the most attractive and compelling manner. Print Design: Design marketing materials, packaging, brochures, flyers, and other offline collateral to support promotional initiatives and enhance brand recognition. Trend Monitoring : Stay updated with the latest design trends, tools, and technologies, and incorporate them into the design process to maintain a fresh and modern visual identity. Quality Control: Ensure the quality of all design deliverables, adhering to design standards and guidelines, and maintaining consistent output across different platforms. Requirements: Bachelor's degree in Graphic Design, Visual Communication, or related field. At least 1-2 years of experience in graphic design, with a proven track record of creating impactful visual assets for e-commerce businesses. Experience in A+ Content for Amazon Marketplace. Expert knowledge of graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), as well as experience with motion graphics and animation tools. Portfolio: A strong portfolio showcasing a wide range of design projects, including branding, marketing campaigns, digital assets, and print materials.

About the company: We're a budding home decor start-up, yet a leading one in the D2C space. Two years ago, with a small team from Indore, we launched our game-changing self-watering planters. We believed then, as we do now, that home decor should be both beautiful and hassle-free. Our self-watering plants with planters were an instant hit. Customers loved the idea of watering their plants just once a week. It's made plant parenting a breeze. And with their continued support, we've become known for delivering top-notch products that combine style and function seamlessly. Our goal is to shake up the home decor industry by offering innovative solutions. We promise quick delivery of live plants, stunning design, premium quality, and easy plant care. Join us as we pave the way for a new era in home decor! To know more visit: www.kyari.co Key Responsibilities Area: Lead Generation and Conversion: Generate leads through outbound calls, emails, or other channels, focusing on target audience. Qualify leads, nurture relationships, and convert them into customers, meeting or exceeding set sales targets. Customer Acquisition and Retention: Acquire new customers through persuasive selling techniques tailored to the category. Implement strategies to retain customers, fostering loyalty and encouraging repeat purchases. Market Research and Analysis: Conduct market research to identify potential clients, trends, and consumer preferences. Analyze sales data and customer feedback to make informed decisions and adapt sales strategies accordingly. Product Knowledge and Presentation: Develop in-depth knowledge of products and effectively communicate their value proposition to potential customers. Create engaging presentations or sales pitches highlighting the benefits of offerings. Sales Pipeline Management: Manage and update the sales pipeline, ensuring accurate tracking of leads, opportunities, and sales stages. Utilize CRM tools to maintain customer records, track interactions, and manage follow-ups efficiently. Customer Engagement and Support: Engage with customers to understand their needs, address inquiries, and provide pre-sales and after-sales support. Resolve customer complaints or issues promptly, ensuring a positive customer experience. Qualification: Bachelor's degree in Business, Marketing, or a related field. 1+ years of experience as an Inside Sales Executive or a similar role, preferably in corporate gifting. Demonstrated success in meeting or exceeding sales targets. Excellent verbal and written communication skills. Ability to engage with potential customers through phone calls, emails, and online communication channels.

About the company: We're a budding home decor start-up, yet a leading one in the D2C space. Two years ago, with a small team from Indore, we launched our game-changing self-watering planters. We believed then, as we do now, that home decor should be both beautiful and hassle-free. Our self-watering plants with planters were an instant hit. Customers loved the idea of watering their plants just once a week. It's made plant parenting a breeze. And with their continued support, we've become known for delivering top-notch products that combine style and function seamlessly. Our goal is to shake up the home decor industry by offering innovative solutions. We promise quick delivery of live plants, stunning design, premium quality, and easy plant care. Join us as we pave the way for a new era in home decor! To know more visit: www.kyari.co Key Responsibilities Area: 1) Manage multiple assignments to meet project deadlines effectively. 2) Utilize various research methods and tools, including market intelligence and data analytics platforms. 3) Define the product vision, objectives, value propositions, and roadmap based on customer needs and industry insights. 4) Analyze user behavior, engagement metrics, and data to inform strategic product decisions. 5) Coordinate with manufacturing and supply chain teams to ensure timely production and delivery of products 6) Collaborate with marketing, sales, and sourcing teams for timely delivery of product features. 7) Define problem space and determine product requirements and value propositions 8) Manage SKUs, including creation, maintenance, and optimization, to ensure accurate product listings and inventory management 9) Analyze product performance metrics, such as sales data, customer feedback, and market share, to evaluate product success and identify areas for improvement. Desired Skill Sets Innovative Thinking: Curiosity and creativity, balanced with data-driven product management. Attention to Detail: Strong focus on quality in all aspects of product development. Communication Skills: Excellent written and verbal communication for effective stakeholder engagement. Agile Experience: Proven track record as a product owner in a fast-paced environment. Hands-on Approach: Willingness to be involved in all aspects of NPD Required: Bachelor's degree in business, marketing, or a related field. 0-2 years of experience in product management or a related role, preferably in the D2C industry. Strong project management skills and the ability to manage multiple tasks and deadlines. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Analytical mindset with the ability to analyze data and market trends to make informed decisions. Detail-oriented with a focus on delivering high-quality products that meet customer needs.

Business Analyst About the company: We're a budding home decor start-up, yet a leading one in the D2C space. Two years ago, with a small team from Indore, we launched our game-changing self-watering planters. We believed then, as we do now, that home decor should be both beautiful and hassle-free. Our self-watering plants with planters were an instant hit. Customers loved the idea of watering their plants just once a week. It's made plant parenting a breeze. And with their continued support, we've become known for delivering top-notch products that combine style and function seamlessly. Our goal is to shake up the home decor industry by offering innovative solutions. We promise quick delivery of live plants, stunning design, premium quality, and easy plant care. Join us as we pave the way for a new era in home decor! To know more visit: www.kyari.co Key Responsibilities: Data Analysis & Reporting: Gather, analyse, and interpret data related to customer behavior, sales performance, and market trends using tools like Excel, SQL, and BI platforms (e.g., Tableau, Power BI). Business Performance Monitoring: Track and monitor KPIs (such as conversion rates, customer lifetime value, CAC, retention rates) and provide actionable insights to improve business performance. Market Research: Analyse competitors and industry trends to guide product positioning, pricing strategies, and identify potential new market opportunities. Cross-functional Collaboration: Work with teams across marketing, product development, and operations to ensure the seamless execution of strategies that enhance customer experience and business growth. Process Optimization: Identify inefficiencies in operational processes and provide recommendations for improvement to increase profitability and streamline workflows. Forecasting & Budgeting: Assist in developing forecasts and financial models to project sales, customer acquisition costs, and overall business growth. Customer Feedback: Collaborate with the customer service and product teams to understand pain points and help shape product development strategies based on feedback. Key Requirements: Educational Background: Bachelor’s degree in Business, Economics, Statistics, Marketing, or related field. MBA is a plus. Experience: 1-3 years of experience as a Business Analyst, preferably in a D2C, eCommerce, or retail environment. Freshers May also apply CTC 2.4 LPA-3LPA

About the company: We're a budding home decor start-up, yet a leading one in the D2C space. Two years ago, with a small team from Indore, we launched our game-changing self-watering planters. We believed then, as we do now, that home decor should be both beautiful and hassle-free. Our self-watering plants with planters were an instant hit. Customers loved the idea of watering their plants just once a week. It's made plant parenting a breeze. And with their continued support, we've become known for delivering top-notch products that combine style and function seamlessly. Our goal is to shake up the home decor industry by offering innovative solutions. We promise quick delivery of live plants, stunning design, premium quality, and easy plant care. Join us as we pave the way for a new era in home decor! To know more visit: www.kyari.co Key Responsibilities: Make outbound calls to prospective customers from provided leads. Pitch products/services clearly, confidently, and persuasively. Understand customer needs and offer appropriate solutions. Follow up on leads and close sales to meet targets. Handle customer queries, objections, and concerns with patience and clarity. Maintain and update the CRM with accurate call details and outcomes. Share daily call reports and sales updates with the reporting manager. Achieve weekly/monthly sales and call targets. Stay updated with product knowledge, offers, and market trends. Coordinate with the sales/support team for smooth order processing and customer handling. Qualification: Bachelor's degree in Business, Marketing, or a related field. 1+ years of experience as an Inside Sales Executive or a similar role, preferably in corporate gifting. Experience in telecalling , telesales, BPO or customer service will also be considered. Demonstrated success in meeting or exceeding sales targets. Excellent verbal and written communication skills. Ability to engage with potential customers through phone calls, emails, and online communication channels. Should posses Good computer knowledge. Ability to work independently and in a team.

About the company: We're a budding home decor start-up, yet a leading one in the D2C space. Two years ago, with a small team from Indore, we launched our game-changing self-watering planters. We believed then, as we do now, that home decor should be both beautiful and hassle-free. Our self-watering plants with planters were an instant hit. Customers loved the idea of watering their plants just once a week. It's made plant parenting a breeze. And with their continued support, we've become known for delivering top-notch products that combine style and function seamlessly. Our goal is to shake up the home decor industry by offering innovative solutions. We promise quick delivery of live plants, stunning design, premium quality, and easy plant care. Join us as we pave the way for a new era in home decor! To know more visit: www.kyari.co Key Responsibilities: Coordinate daily order flow between multiple warehouses and logistics partners. Ensure timely dispatch and delivery of all customer orders with end-to-end tracking. Monitor inventory movement and work closely with warehouse teams for stock accuracy. Resolve logistics issues, delayed shipments, RTOs (Return to Origin), and delivery escalations. Communicate with third-party logistics providers to ensure smooth operations and service-level adherence. Maintain and update operational trackers and dashboards with order and delivery status. Conduct daily reconciliation of shipped, in-transit, delivered, and returned orders. Coordinate with the Customer Support Team to resolve order-related queries or complaints. Ensure compliance with internal SOPs and service quality standards. Identify operational bottlenecks and suggest process improvements. Requirements: Bachelor’s degree in Business, Operations, Supply Chain, or related field. 1–3 years of experience in e-commerce operations, warehouse coordination, or logistics (preferred). Strong communication, coordination, and follow-up skills. Ability to manage multiple stakeholders across internal and external teams. Familiarity with shipping platforms, or order management systems (OMS) is a plus Proficiency in MS Excel or Google Sheets. Problem-solving attitude and ability to work under pressure.

About the company: We're a budding home decor startup, yet a leading one in the D2C space. Two years ago, with a small team from Indore, we launched our game-changing self-watering planters. We believed then, as we do now, that home decor should be both beautiful and hassle-free. Our self-watering plants with planters were an instant hit. Customers loved the idea of watering their plants just once a week. It's made plant parenting a breeze. And with their continued support, we've become known for delivering top-notch products that combine style and function seamlessly. Our goal is to shake up the home decor industry by offering innovative solutions. We promise quick delivery of live plants, stunning design, premium quality, and easy plant care. Join us as we pave the way for a new era in home decor! To know more visit: www.kyari.co www.selectbrands.in Key Responsibilities Areas: Plan and execute Meta, Google & Snapchat ads Measure and create reporting for campaign performance against goals (ROI, CPC, CTR, CPM etc). Identify trends and insights to optimize spend and performance. Brainstorm new growth strategies through new avenue for paid traffic and apps to analyze and optimize the traffic Execute experiments and conversion tests, measuring outcomes. Collaborate with internal teams to create and optimize landing pages. Utilize strong analytical ability to evaluate end-to-end customer experience. Identify critical conversion and drop-off points, optimizing user funnels. Desired Skills - Experience in setting up and optimizing on Meta, Google & Snapchat. 2-3 years of experience in performance marketing. And experience in D2C commerce brand would be a plus Strong analytical skills to evaluate end-to-end customer experience and optimize user funnels Ability to brainstorm and develop new growth strategies through paid channels Ability to measure and report campaign performance against ROI and KPIs, and identify trends and insights Experience in executing experiments and conversion tests, and measuring outcomes. Familiarity with digital marketing tools such as Google Analytics, TripleWhale, Hotjar, Coeee would be a plus.

About the company: We're a budding home decor start-up, yet a leading one in the D2C space. Two years ago, with a small team from Indore, we launched our game-changing self-watering planters. We believed then, as we do now, that home decor should be both beautiful and hassle-free. Our self-watering plants with planters were an instant hit. Customers loved the idea of watering their plants just once a week. It's made plant parenting a breeze. And with their continued support, we've become known for delivering top-notch products that combine style and function seamlessly. Our goal is to shake up the home decor industry by offering innovative solutions. We promise quick delivery of live plants, stunning design, premium quality, and easy plant care. Join us as we pave the way for a new era in home decor! To know more visit: www.kyari.co We are looking for a hands-on, detail-oriented Finance Executive to independently manage the day-to-day activities of Accounts Payable (AP) and Accounts Receivable (AR). This is a full-stack role involving vendor invoice booking, payment processing, customer invoicing, ledger maintenance, and reconciliation — all with accurate and timely posting in Tally. The role demands excellent accuracy, ownership, and the ability to work with large volumes of transactions in a high-paced environment. Key Responsibilities Accounts Payable (Vendor Payments) Collect and verify all vendor invoices against Purchase Orders and GRNs for accuracy and completeness. Record invoices daily in the Digital Invoice Register and prepare for payment processing. Prepare vendor-wise payment batches, ensure timely disbursement as per credit terms. Perform TDS deductions, keep track of due dates, and maintain documentation for compliance. Maintain Vendor Master Data and update banking, GSTIN, PAN, and contract details as needed Regularly reconcile Vendor Ledgers in Tally with vendor-provided statements. Share weekly ageing reports and flag disputed or delayed payments to Finance Manager Coordinate with warehouse and procurement teams for any mismatch in PO, GRN, or Invoice. Accounts Receivable (Customer Invoicing & Collection) Generate B2B sales invoices (Tax Invoice + E-Invoice) based on daily dispatch reports. Maintain a Product-wise Dispatch Register and track invoice creation against each Sales Order. Record all invoices in Debtor Ledger in Tally, ensuring correct mapping to customer accounts. Monitor collection timelines, follow up on pending receivables, and flag overdue invoices. Reconcile payment receipts with bank entries, payment gateway settlements, and customer ledgers. Prepare customer ageing reports and highlight mismatches or short payments weekly. Tally & Accounting Ensure daily posting of all AR & AP entries in Tally, with correct heads, cost centers, and tax codes. Perform bank reconciliations for all receipts and payments regularly. Assist in preparation of monthly GST and TDS data (invoice registers, input/output summaries). Maintain clean and organized documentation for all entries: invoices, GRNs, POs, payment proofs, etc. Support the Finance Manager in monthly closing tasks, ledgers cleanup, and reporting. Skills Required Strong hands-on experience with Tally ERP 9 or Prime Proficient in Excel / Google Sheets – VLOOKUP, Pivot Tables, Filters, Data Cleaning Understanding of basic GST, TDS, debit/credit ledgers, reconciliations Ability to organize and manage large volumes of transactions Good communication skills for coordinating with vendors and internal teams Preferred Background B.Com / M.Com or relevant degree in Accounting or Finance 1–3 years of relevant experience in AP & AR Experience working with eCommerce, D2C, or trading companies is a plus Prior use of Google Workspace tools and automation-friendly mindset is a bonus

About the company: We're a budding home decor start-up, yet a leading one in the D2C space. Two years ago, with a small team from Indore, we launched our game-changing self-watering planters. We believed then, as we do now, that home decor should be both beautiful and hassle-free. Our self-watering plants with planters were an instant hit. Customers loved the idea of watering their plants just once a week. It's made plant parenting a breeze. And with their continued support, we've become known for delivering top-notch products that combine style and function seamlessly. Our goal is to shake up the home decor industry by offering innovative solutions. We promise quick delivery of live plants, stunning design, premium quality, and easy plant care. Join us as we pave the way for a new era in home decor! To know more visit: www.kyari.co We are seeking a Finance Manager who will take complete ownership of financial reporting, accuracy of books, and process control across Accounts Payable (AP), Accounts Receivable (AR), and monthly financial statements. The candidate will be responsible for overseeing the execution of day-to-day entries, guiding junior finance staff, and ensuring timely and correct preparation of the Trial Balance, Profit & Loss, and Balance Sheet. This role is ideal for someone with strong financial acumen, structured thinking, and the ability to manage large datasets and dynamic operations. Key Responsibilities Financial Accounting & Reporting Supervise daily entries in Tally made by finance executives and ensure correct posting across all ledgers (Sales, Expenses, Assets, Liabilities, Taxes). Perform monthly trial balance review and ensure reconciliation of all GL accounts. Ensure timely and accurate preparation of P&L, Balance Sheet, and Cash Flow Statements. Own the month-end closing process, including accruals, prepaids, provisions, and reconciliations. AR & AP Oversight Oversee the Accounts Receivable and Accounts Payable process — review ageing reports, monitor credit/debit balances, and resolve disputes. Review and validate vendor and customer ledgers, and ensure accuracy in invoice posting and collections tracking. Supervise payment batches, invoice validation, and receivable reconciliation handled by executives. Inventory & Stock Accounting Maintain and update Stock Item Master, with correct SKU codes, categories, and costing logic. Define and implement standard SOPs for stock accounting, GRN, and warehouse reconciliation. Ensure monthly stock valuation and movement reports are reviewed and posted accurately. Fixed Assets & Compliance Support Maintain Fixed Asset Register (FAR), manage depreciation schedules, and track CAPEX vs OPEX. Ensure accurate recording of accrued liabilities, prepaid expenses, deposits, and inter-company balances. Prepare data and working files for monthly GST, TDS, and annual compliance filings, in coordination with consultants. Reporting & Analysis Generate department-wise P&L reports, channel-wise profitability reports, and highlight margin leakages. Build and manage MIS dashboards for Founders/VCs and support internal decision-making with analytics. Ensure finance data is ready for investor due diligence, audit readiness, and compliance review. Required Skills & Competencies Strong command over Tally ERP, Excel (including Pivot, Lookup, Power Query), and Google Sheets/Workspace Experience working with large datasets across multiple departments (Sales, Ops, Marketing, Finance) Proven ability to create clean, structured reporting systems and define process SOPs High attention to detail and ownership of financial accuracy Exposure to eCommerce/D2C finance or high-volume operations preferred Bonus: Familiarity with Python/GSheets automation or API-based data handling Preferred Background Bachelor’s/Master’s in Commerce/Finance/Accounting CA Inter / Semi-qualified CA / MBA Finance preferred 3–6 years in finance, accounting, and reporting roles (preferably in D2C, retail,Start-up or high-volume businesses) What You Get Opportunity to build and scale a robust finance function from ground up Hands-on exposure to business-wide decision-making and cost control Work closely with Founders and build high-impact financial systems

Customer Care Exceutive About the Job: We are looking for enthusiastic and customer-oriented individuals to join our customer care team. As a Customer Care Executive, you will be at the forefront of delivering exceptional customer service, addressing inquiries, resolving issues, and ensuring a positive shopping experience for our customers. Key Responsibilities: Customer Support: Provide friendly and efficient customer support via various communication channels, including phone, email, chat, and social media. Inquiry Resolution: Respond to customer inquiries, including product questions, order status inquiries, and general assistance, in a timely and professional manner. Issue Resolution: Resolve customer complaints, concerns, or issues by taking appropriate actions and escalating as needed to ensure customer satisfaction. Product Knowledge: Acquire and maintain in-depth knowledge of the company's products, services, and policies to assist customers effectively. Order Management: Assist customers with order placements, modifications, cancellations, and returns, adhering to company guidelines. Feedback Collection : Gather customer feedback, suggestions, and complaints and provide this valuable information to the relevant departments for continuous improvement. Documentation: Maintain detailed records of customer interactions and transactions in the customer support system. Team Collaboration : Collaborate with team members and other departments to resolve complex issues and ensure a seamless customer experience. Qualifications: Bachelor's degree in any stream is preferred. (Cand. who completed Higher Secondary school can also apply) Proven experience in a customer service or customer care role, preferably in an ecommerce or retail environment. Excellent communication skills, both written and verbal, with a professional and courteous demeanor. Strong problem-solving abilities and the ability to handle challenging customer situations with empathy and patience. Computer proficiency and the ability to navigate various software applications, including CRM systems. Attention to detail and the ability to multitask effectively. Team player with a positive attitude and a commitment to delivering outstanding customer service. Knowledge of ecommerce platforms and processes is a plus.

About the company: We're a budding home decor startup, yet a leading one in the D2C space. Two years ago, with a small team of 3 people from Indore, we launched our game-changing self-watering planters. We believed then, as we do now, that home decor should be both beautiful and hassle-free. Our self-watering plants with planters were an instant hit. Customers loved the idea of watering their plants just once a week. It's made plant parenting a breeze. And with their continued support, we've become known for delivering top-notch products that combine style and function seamlessly. Our goal is to shake up the home decor industry by offering innovative solutions. We promise quick delivery of live plants, stunning design, premium quality, and easy plant care. Join us as we pave the way for a new era in home decor! To know more visit: www.kyari.co Overview of Position: As a Junior Graphic Designer, you will play a crucial role in shaping our brand identity and creating visually engaging experiences for our customers. Responsibilities: Brand Identity : Develop and maintain the company's brand identity, ensuring consistency across all visual assets, including logos, typography, colors, and brand guidelines. Visual Design : Conceptualize and design visually appealing graphics for marketing campaigns, website banners, social media posts, email newsletters, and other digital assets. Product Imagery : Create high-quality product images for the e-commerce platform, ensuring that products are showcased in the most attractive and compelling manner. Print Design: Design marketing materials, packaging, brochures, flyers, and other offline collateral to support promotional initiatives and enhance brand recognition. Trend Monitoring : Stay updated with the latest design trends, tools, and technologies, and incorporate them into the design process to maintain a fresh and modern visual identity. Quality Control: Ensure the quality of all design deliverables, adhering to design standards and guidelines, and maintaining consistent output across different platforms. Requirements: Bachelor's degree in Graphic Design, Visual Communication, or related field. At least 1-2 years of experience in graphic design, with a proven track record of creating impactful visual assets for e-commerce businesses. Experience in A+ Content for Amazon Marketplace. Expert knowledge of graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), as well as experience with motion graphics and animation tools. Portfolio: A strong portfolio showcasing a wide range of design projects, including branding, marketing campaigns, digital assets, and print materials.

About the company: We are a budding home decor startup, yet a leading one in the D2C space. Two years ago, with a small team of 3 people from Indore, we launched our game-changing self-watering planters. We believed then, as we do now, that home decor should be both beautiful and hassle-free. Our self-watering plants with planters were an instant hit. Customers loved the idea of watering their plants just once a week. It has made plant parenting a breeze. And with their continued support, we have become known for delivering top-notch products that combine style and function seamlessly. Our goal is to shake up the home decor industry by offering innovative solutions. We promise quick delivery of live plants, stunning design, premium quality, and easy plant care. Join us as we pave the way for a new era in home decor!! To know more visit: www.kyari.co Overview: We are seeking a highly skilled and experienced Customer Service Team Lead to ensure the maintenance of exceptional customer support standards in both calls and emails, while effectively managing a team to achieve set targets. The ideal candidate should possess strong leadership qualities, analytical skills, and a proven track record in customer service, preferably within the D2C (Direct-to-Consumer industry.) Responsibilities: Lead and manage a team of customer support representatives, providing guidance, coaching, and support as needed. Monitor key performance metrics related to customer support activities, such as response times, resolution rates, and customer satisfaction scores. Maintain call and email quality above 90% and ensure emails are responded to within 24 hours. Drive Customer Satisfaction (CSAT) by ensuring rating above 4/5 or 8/10 for both answered calls and emails. Manage team productivity by maintaining an average talk time of 6 hours per day per agent Ensure the team answers a minimum of 120 calls per day or achieves 6 hours of talk time. Handle escalated customer concerns and complaints, demonstrating empathy and professionalism in every interaction. Monitor customer interactions to ensure quality standards are met and maintained. Analyse customer support metrics and KPIs to track performance and identify trends. Utilize analytical skills to identify trends, areas for improvement, and implement strategies to enhance team performance. Lead and motivate the team to achieve set targets within specified timelines. Requirements: Excellent command over English and Hindi languages. Minimum 3 years of experience in customer service, with at least 1-2 years in a leadership role. Prior experience in Customer Support is required, with a preference for candidates with experience in the D2C industry. Strong analytical skills with the ability to interpret data and make informed decisions. Proficiency in Excel and Google Sheets for data analysis and reporting purposes. Exceptional problem-solving abilities and the capacity to handle challenging situations. Proven leadership qualities with the ability to inspire and motivate team members. Ability to work effectively under pressure and meet tight deadlines.

About the Company: Give wings to your career with the fastest growing and leading D2C brand based in Indore. Kyari specializes in providing an extensive range of home decor plants, stylish planters, pots, and garden utilities that add life and vibrancy to indoor and outdoor spaces. With a passion for green living and sustainable design, we curate our collections to inspire creativity, relaxation, and connection with nature. From trendy succulents and air-purifying houseplants to elegant pots and functional gardening tools, we offer everything our customers need to create their own urban jungle oasis. To know more visit: www.kyari.co Key Responsibility Area: Set up, manage, and optimize Amazon PPC campaigns to drive maximum performance and ROI, focusing on metrics such as ACOS (Advertising Cost of Sales), TACOS (Total Advertising Cost of Sales), conversion rates, and sales velocity. Manage and optimize Amazon advertising campaigns to drive sales, increase brand visibility, and improve ROI. Conduct keyword research to identify high-performing keywords and optimize ad targeting to reach the target audience effectively. Optimize product listings for SEO (Search Engine Optimization) to improve organic search rankings and visibility on Amazon. Develop and manage Amazon Sponsored Ads campaigns (Products, Brands, Display, Stores, Video ads) on Amazon Seller Central. Formulate and implement PPC campaign strategies and roadmaps. Work closely with Amazon Seller Central and other advertising platforms to manage budgets, bids, and ad placements effectively. Work upon improving customer ratings and reviews through collaborating with customer care team. Take a proactive approach of getting the reviews. KPIs Revenue Targets: KPI: Monthly/Quarterly Revenue Achieved vs. Set Targets Tacos Targets: KPI: Tacos Sales Volume KPI: Tacos Market Share Increase Percentage New Products for Next Month: KPI: Number of New Products Launched KPI: Time-to-Market for New Product Launches Rating Review Scale Up DPVR (Detail Page View Rate) Desired Skills Bachelor's degree in marketing, advertising, business, or related field. 2 - 3 years of experience in managing Amazon advertising campaigns and achieving measurable results. In-depth knowledge of Amazon advertising platform, PPC advertising, and performance metrics (ACOS, TACOS, ROI). Familiarity with SEO best practices, product listing optimization, and keyword research tools. Strong analytical skills with the ability to interpret data, generate insights, and make data-driven decisions. Excellent communication skills with the ability to effectively collaborate with cross-functional teams and stakeholders. Certification in Amazon Advertising or related field is a plus.