Customer Care Executive

India Job Kart

0 - 1 years

2 - 4 Lacs

mohali chandigarh gurugram

Posted:1 month ago| Platform:

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Skills Required

fluent english international call center bpo voice excellent communication in english international bpo inbound voice process inbound customer service international voice outbound process us voice process international voice process international calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Job Location:

About the Role

We are hiring Voice Customer Service Executives for a leading BPO MNC. The role involves handling customer interactions over calls, resolving queries, and ensuring customer satisfaction.

Requirements

Education:
Undergraduate / Graduate (any stream)
Communication Skills:
Good English communication (A/B+ grade preferred)
Experience:
Minimum 6 months in a customer service role (Freshers with good communication skills are also welcome)
Ability to work in a team-oriented environment
Basic computer knowledge and typing skills

Key Responsibilities

Handle inbound and outbound voice calls with professionalism
Resolve customer inquiries and provide accurate information
Update and maintain customer records in the system
Follow company guidelines to ensure quality service delivery

Work Details

5 or 6 days working (rotational shifts may apply)
Competitive salary package with growth opportunities

Who Can Apply

We welcome applications from:

Customer Care Executives
Customer Support Representatives
Voice Process Associates
English-speaking candidates looking for a career in customer service

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