Customer Care Executive- Call Center- BPO

iSON Xperiences

0 - 2 years

0 - 3 Lacs

noida

Posted:1 week ago| Platform:

Apply

Skills Required

bpo international customer service inbound telesales customer associate gulf proces call center us process outbound customer support customer care blended fresher uae process graduate voice uk process

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for Customer Support Advisors that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Roles and Responsibilities

Interacting with customers over the phone, by email, or by chat to provide information and services
Answering customer inquiries and complaints
Handling customer issues and conflicts
Escalating issues to the appropriate team
Good understanding of Customer Support Business

Preferred candidate profile

Graduates or Post Graduate Both are eligible
Excellent English Communication Skills
Should be OK to handle customers over calls ( 70+ calls per day )
Rotational shift for male (10:30 am - 2:30 am window shift )
Day shift for Female ( 10:30 - 7:30 & 11:30 - 8:30 window shift ) ( Any 9 hours will be given )
Rotational week offs
Lucrative Incentives Based On Performance
Travelling Allowance
Professional Career Development

More Jobs at iSON Xperiences

Call Center Representative

Chennai, Tamil Nadu, India

Experience: Not specified

Salary: Not disclosed

Team Leader - Customer Service

vadodara, gujarat

3.0 - 7.0 yrs

Salary: Not disclosed

iSON Xperiences - Senior T24 Developer - Temenos

Chennai, Tamil Nadu, India

4.0 - 4.0 yrs

Salary: Not disclosed

iSON Xperiences - Full Stack Developer - MERN Stack

noida, uttar pradesh, india

2.0 - 2.0 yrs

Salary: Not disclosed

Customer Support Executive

noida

Experience: Not specified

INR 2 - 3 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.