Customer Care Executive

0 years

1 Lacs

Posted:3 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Care Executive

Job Summary:

We're looking for a friendly and patient Customer Care Executive to provide exceptional support to our customers. As a Customer Care Executive, you'll handle customer inquiries, resolve issues, and ensure customer satisfaction.

Key Responsibilities:

- Customer Interaction: Respond to customer inquiries via phone, email, and chat

- Issue Resolution: Resolve customer complaints and issues in a timely manner

- Collaboration: Work with internal teams to ensure customer satisfaction

Requirements:

- Experience: 0-3 years in customer support or service desk roles

- Communication Skills: Strong verbal and written communication skills

- Analytical Thinking: Ability to identify root causes and recurring issues

What We Offer:

- Salary: ₹12,000 - ₹15,000 per month

- Benefits: Accommodation, paid weekly off

- Growth Opportunities: Professional growth and development opportunities

Location: Calicut

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

Speak with the employer
+91 8921892287

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