Customer Care Executive

Company Description

Woodrock Infotech Private Limited provides top-tier consulting services to help companies scale their Tech teams, marketing, and customer service expertise. We are dedicated to our client's success, ensuring our employees are well-trained to take businesses to the next level. Our team wears many hats and is committed to helping companies grow and achieve their goals.

Role Description

This is a full-time on-site role located in Kolkata for a Customer Care Executive. The Customer Care Executive will be responsible for handling customer inquiries, providing exceptional customer service, ensuring customer satisfaction, and supporting customer needs. The role will also involve effective communication and contributing to sales efforts.

Qualifications

• Customer Support, Customer Satisfaction, and Customer Service skills
• Strong Communication skills
• Experience in and aptitude for Sales
• Excellent problem-solving abilities
• Ability to work independently and as part of a team