6 Cultural Intelligence Jobs

As a Consumer Insights Lead at Technosport located in HSR Layout, Bangalore, you will play a pivotal role in understanding consumer behavior and shaping brand strategies based on deep insights and intelligence. Your primary responsibility will be to develop and execute an insight strategy aligned with business goals, product objectives, and brand vision. You will drive the development of the consumer insights roadmap, identifying key knowledge gaps in the customer journey and devising strategies to address them effectively. Your role will involve championing the voice of the consumer across various departments within the organization, ensuring that consumer-centricity remains a top priority from the boardroom to the design floor. In terms of research, you will be leading qualitative and quantitative studies, including surveys, trackers, focus groups, IDIs, and ethnographic research. By decoding complex data and transforming it into actionable insights, you will provide senior leadership with valuable information to drive informed decision-making processes. Collaborating with top research agencies, you will ensure the execution of best-in-class studies that deliver impactful results. As a Consumer Insights Lead, you will also lead cultural foresight programs to understand shifts in consumer values, behaviors, and trends. By scanning subcultures, platforms, and influencers, you will uncover emerging trends and insights that will shape the brand's future direction. Your ability to merge data with cultural relevance and create compelling narratives will be crucial in influencing brand strategies and go-to-market initiatives. Collaboration with cross-functional teams including Brand, Product, Media, Retail, and Innovation departments will be essential in influencing product development, messaging strategies, and creative briefs. By presenting insights that directly impact decisions and drive measurable business outcomes, you will play a key role in shaping the company's growth trajectory. Your role will also involve creating engaging dashboards, insight reports, and workshop formats to ensure that data is not only understood but also retained and acted upon effectively. By presenting findings to C-level stakeholders and influencing strategic directions based on consumer insights, you will be instrumental in driving the brand's success. To excel in this role, you should have a minimum of 10 years of experience in consumer insights, market research, or brand strategy, with a proven track record of leading insight programs that drive innovation and brand growth. Your expertise in qualitative and quantitative research methodologies, along with proficiency in syndicated tools such as Nielsen, Kantar, and Mintel, will be highly valuable. Additionally, familiarity with social listening, trend mapping, and AI-based insight platforms will be advantageous in this position. As a Consumer Insights Lead at Technosport, you are expected to be curious, culturally fluent, and consumer-first in your approach. You should possess strong storytelling abilities, strategic thinking skills, and a data-driven mindset to drive impactful outcomes. Your collaborative nature, persuasive communication style, and ability to guide teams towards smarter decisions will be critical in achieving success in this role. If you are passionate about shaping brand strategies, driving consumer-centric initiatives, and working in a dynamic, fast-paced environment, Technosport offers you the opportunity to be part of a high-growth brand that values innovation, culture, and data-driven decision-making. Join us in redefining activewear for a new generation and making a significant impact in the consumer insights space. Apply now to be a part of our team and drive the growth of Technosport as a Consumer Insights Lead in Bangalore.,

The India Operations Head will be responsible for driving business growth, leading operations, and managing the integration between Indian and US teams. A key part of this role will be to bridge the cultural differences between the teams, ensuring effective communication, collaboration, and alignment on goals. This position requires a leader who understands both Indian and US business cultures and can leverage this knowledge to create an environment of mutual respect, trust, and high performance. Key Responsibilities: - Strategic Business Expansion: Develop and execute a growth strategy to expand the firm's market presence in India. Identify new business opportunities, build client relationships, and drive revenue growth. - Cross-Cultural Leadership: Bridge the cultural gap between Indian and US teams, ensuring effective communication, collaboration, and understanding of business practices across regions. - Team Leadership & Development: Lead a diverse, multi-location team of accounting professionals, tax advisors, and business support staff. Foster an inclusive and high-performance culture that encourages collaboration and alignment across different geographies. - Operational Integration: Ensure seamless operational integration between the India and US offices, driving efficiency and aligning processes across both regions to meet global standards. - Client Management: Build and maintain strong relationships with clients, providing them with top-tier advisory services and ensuring that both local and global teams deliver consistent value. - Market Intelligence: Continuously monitor market trends, regulatory changes, and competitor activities in India to stay ahead of the curve and adjust strategies accordingly. - P&L Oversight: Manage the financial performance of the India office, ensuring that budget targets are met, and operational costs are effectively managed. - Innovation & Best Practices: Implement global best practices while tailoring solutions to the local Indian market. Lead innovation in both service delivery and internal operations to improve efficiency and client satisfaction. Key Requirements: - Experience: Minimum of 10+ years of senior leadership experience in accounting, taxation, or advisory services, with experience managing cross-functional teams across different locations. - Cultural Intelligence: Proven ability to bridge the cultural gap between teams from different regions (India and the US). Understanding of both Indian and US work cultures, business practices, and communication styles. - Leadership Skills: Experience in leading and motivating diverse teams, driving collaboration, and managing complex, cross-geography projects. - Strategic Mindset: Strong ability to create and execute business strategies that drive growth while adapting to local market dynamics. - Industry Expertise: In-depth knowledge of Indian tax laws, accounting regulations, and international advisory standards. Experience in both compliance and advisory services is essential. - Communication: Excellent communication skills with the ability to facilitate understanding and alignment between Indian and US teams at all levels. - Education: CA (Chartered Accountant) or equivalent in accounting, taxation, or business management. An MBA or similar management qualification is a plus. Why Join Our Client: - Global Impact: Play a key role in expanding a globally recognized firm's footprint in India, with the opportunity to bridge two important business cultures and shape the firm's future in the region. - Career Growth: Be part of an expanding business with significant opportunities for leadership advancement as the firm grows its operations in India. - Dynamic Work Environment: Work in a collaborative, high-energy environment that values both innovation and operational excellence across borders. - Competitive Compensation: Enjoy an attractive salary package, performance-based bonuses, and comprehensive benefits.,

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself and a better working world for all. We are looking for Product leads (Manager) who will be responsible for building products (Business cum Digital enablement) for EY's business growth in the marketplace. It will be a world-class product enabled for B2B accounts (Fortune 500 firms) globally. Your key responsibilities include a deep understanding of market, clients, business, and digital needs/requirements for manifesting a product. Having strong thought leadership, know-how of emerging trends (business and digital), such as industry/sector/functional nuances & Gen AI, and CxOs mapping/priorities enablement would be a few key dimensions for this role. The role would manifest: - Deep understanding of market and industry emerging trends and direction - Ability to proactively identify the future needs (3-5+ years ahead) and align those dimensions into a product - Strong business and thought leadership on various areas - Enabling CxOs mindset/priorities and strategic imperatives into product design/development - End-to-end enablement (business to product design, development, and successful roll-out) and having an eye on Value/ROI - Digital strategy and roadmap (Including areas such as data management/integration, analytics, AI/ML strategy, and Automation) - Embedding EY Framework and methodology Skills and attributes for success include the ability to ideate, strategize, and having a big picture and strategic mindset. Foreseeing market/client needs (futuristic) and enabling it. Thinking from the client's perspective (growth, ROI, market/product differentiation, etc.) and modulating a product design/development/roll-out. Alignment on end client objectives such as Value, Differentiation, Ease of Use, and long-term enablement. To qualify for the role, you must have the following dimensions: - 10-15 years of experience in business, strategy, and digital areas - Focus on continuously improving existing frameworks, taxonomy & metrics through infusion of industry best practices, current & emerging trends - Proven record of multi-million revenue/profitability enablement from developed products in the past - Having an intricate awareness of sector trends, business, process, and nuances - Expertise in one or more sectors (end to end) - Proven abilities in ideating, designing, and developing a world-class product with customers globally - Ability to relate the product success with outcome/ROI orientation - Facilitate full implementation lifecycle from scoping to deployment of critical & complex custom-designed, multi-tiered, business applications that deliver exceptional business value - Lead value proposition on new products spanning full product lifecycle to modernize legacy platform & user experience - Creating new solutions & improvising existing ones and weaving together existing ones to build robust solutions - Participation in project discovery & definition workshops contributing to creating scope & development estimates - Collaboration with internal & external stakeholders to help maximize the value of products & services - Willingness to mentor team members - Solid thoughtfulness, technical and problem-solving skills - Excellent written and verbal communication skills Ideally, you'll also have the ability to think strategically/end-to-end with a result-oriented mindset. Ability to build rapport within the firm and win the trust of the clients. Willingness to travel extensively and to work on client sites/practice office locations. What we look for: A team of people with commercial acumen, technical experience, and enthusiasm to learn new things in this fast-moving environment. Opportunities to work with EY SaT practices globally with prominent businesses across a range of industries. What we offer: - Continuous learning: You'll develop the mindset and skills to navigate whatever comes next - Success, as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way - Transformative leadership: We'll give you the insights, coaching, and confidence to be the leader the world needs - Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,

If you are eager to contribute to delivering exceptional customer service and operational excellence, then joining our team as a Client Service Delivery Analyst at JPMorganChase is the perfect opportunity for you. In this role, you will play a vital part in our service center operations by providing top-notch customer service and support. Your responsibilities will include handling client inquiries, processing transactions accurately and efficiently, as well as troubleshooting any issues that may arise. Additionally, you will be identifying opportunities to recommend services based on client needs, utilizing your knowledge of our products and services to enhance client relationships. Effective planning and management of your work, along with developing skills in strategic planning, digital literacy, and process automation, are essential for achieving operational objectives. Collaboration with internal stakeholders, conflict mitigation, and a strong focus on fraud prevention strategies are all integral parts of this role. Key Responsibilities: - Process client transactions accurately and efficiently, utilizing your growing understanding of our products and services. - Address client inquiries and troubleshoot issues, applying knowledge of operating procedures and developing skills in digital literacy and process automation. - Engage in the end-to-end change management process, using your foundational proficiency in change management to influence others and minimize stakeholder impact. Required Qualifications and Skills: - Knowledge or equivalent expertise in customer service operations, particularly in transaction processing and troubleshooting. - Demonstrated ability to build effective working relationships with internal stakeholders to drive mutually beneficial outcomes. - Experience in utilizing problem-solving techniques to identify and resolve issues, focusing on enhancing operational efficiency. Preferred Qualifications and Skills: - Proficiency in leveraging AI/ML technologies and implementing automation tools to improve client solutions, streamline processes, and boost efficiency. - Skilled in driving continuous improvement initiatives to ensure high-quality client experiences. - Developing ability to apply cultural intelligence and data & tech literacy for engaging with diverse clients and delivering innovative solutions. - Basic knowledge of cybersecurity best practices for safeguarding client data, with developing skills in quantitative reporting for informed decision-making.,

Job Summary: We are looking for a well-organized and efficient Travel Desk Executive to manage international travel operations within a fast-paced retail environment . The role requires proven expertise in travel coordination, with strong experience in international travel bookings, visa processing and work permit handling for staff traveling abroad for buying, training or operations-related assignments. Roles & responsibilities: Coordinate end-to-end travel arrangements including air travel, hotel accommodations, airport transfers, and local transportation for employees and management. Handle visa processing and work permits for international travel including documentation, application submission, embassy appointments, and follow-ups. Ensure timely support for international business travellers in line with retail schedules and events. Maintain updated knowledge of global visa regulations, travel restrictions, and country-specific entry requirements. Work closely with embassies, consulates and authorized visa agents for timely approvals. Negotiate and manage contracts with travel agencies, hotels, cab services and ticketing agents to ensure cost-effectiveness and service quality. Maintain comprehensive travel records, itineraries and cost reports ; ensure compliance with company travel policies. Handle urgent/ emergency travel rescheduling due to flight delays, cancellations or sudden plan changes. Coordinate logistics for international visitors and retail partners including accommodation, local travel and welcome arrangements. Foster partnerships with key vendors for better deals and service levels. Generate regular reports on travel spend, vendor performance, and travel trends for management review. Serve as a single point of contact for all travel-related queries, changes or emergencies. Preferred candidate profile Bachelors degree in any discipline. Certification in Travel & Tourism is preferred. 5+ years of experience in travel coordination within a corporate or retail setup, with proven experience in handling international travel and visa/work permits . Working knowledge of GDS platforms like Amadeus, Galileo, or similar (preferred). Proficiency in MS Office (Excel, Outlook, Word) and travel management systems. Strong communication skills with a customer-first approach. Attention to detail and ability to handle multiple requests under pressure. Preferred Attributes: Experience in handling group travel for events, training, or retail launches. Ability to maintain confidentiality and manage travel-related data sensitively. Flexibility to support urgent travel requests outside regular hours, if required.

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of yourself. EY is counting on your unique voice and perspective to help them become even better. Join EY to build an exceptional experience for yourself and contribute to building a better working world for all. As a Product Lead (Manager) at EY, you will be responsible for building world-class products that drive EY's business growth in the marketplace, specifically targeting B2B accounts globally, including Fortune 500 firms. Your role will involve deep understanding of market, clients, business, and digital needs to manifest a product that aligns with industry trends and priorities. Your key responsibilities will include: - Demonstrating a deep understanding of market and industry emerging trends - Proactively identifying future needs and aligning them into product development - Providing business and thought leadership across various areas - Incorporating CxOs mindset and priorities into product design - Ensuring end-to-end enablement and focusing on value and ROI - Developing digital strategy and roadmap including data management, analytics, AI, ML, and automation - Embedding EY Framework and methodology into product development To excel in this role, you must possess the following skills and attributes: - Ability to ideate, strategize, and think strategically - Understanding client perspectives and modulating product design accordingly - Aligning with end client objectives such as value, differentiation, and ease of use - Working creatively and systematically in a time-limited environment - Demonstrating loyalty, reliability, and high ethical standards - Being flexible, curious, creative, and open to new ideas - Exhibiting excellent leadership, interpersonal skills, and cultural dimensions - Collaborating effectively in a team and across cultures and countries - Managing multiple priorities simultaneously and meeting tight deadlines To qualify for this role, you should have: - 10-15 years of experience in business, strategy, and digital areas - Proven record of revenue/profitability enablement from product development - Expertise in sector trends, business processes, and nuances - Abilities in ideating, designing, and developing world-class products - Experience in full implementation lifecycle from scoping to deployment - Strong communication skills and technical problem-solving abilities Additionally, the ideal candidate will possess: - Strategic thinking and result-oriented mindset - Ability to build rapport within the firm and with clients - Willingness to travel and work on client sites At EY, they look for a team of individuals with commercial acumen, technical expertise, and a willingness to learn in a fast-moving environment. You will have opportunities to work with EY SaT practices globally and collaborate with businesses across various industries. EY offers continuous learning opportunities, tools, flexibility, transformative leadership insights, and a diverse and inclusive culture that empowers you to make a meaningful impact. EY's ultimate goal is to build a better working world by creating long-term value, building trust, and providing innovative solutions to complex global issues.,