Sr. Executive- Travel Desk (International)

Job Summary:

Travel Desk Executive

Roles & responsibilities:

• Coordinate

  end-to-end travel arrangements

  including air travel, hotel accommodations, airport transfers, and local transportation for employees and management.
• Handle

  visa processing and work permits

  for international travel including documentation, application submission, embassy appointments, and follow-ups.
• Ensure timely support for

  international business travellers

  in line with retail schedules and events.
• Maintain updated knowledge of

  global visa regulations, travel restrictions, and country-specific entry requirements.

• Work closely with

  embassies, consulates and authorized visa agents

  for timely approvals.

• Negotiate and manage contracts

  with travel agencies, hotels, cab services and ticketing agents to ensure cost-effectiveness and service quality.
• Maintain comprehensive

  travel records, itineraries and cost reports

  ; ensure compliance with company travel policies.
• Handle urgent/

  emergency travel rescheduling

  due to flight delays, cancellations or sudden plan changes.
• Coordinate logistics for international visitors and retail partners including accommodation, local travel and welcome arrangements.
• Foster partnerships with key vendors for

  better deals and service levels.

• Generate regular reports on travel spend, vendor performance, and travel trends for management review.
• Serve as a

  single point of contact

  for all travel-related queries, changes or emergencies.

Preferred candidate profile

• Bachelors degree in any discipline. Certification in Travel & Tourism is preferred.

• 5+ years of experience

  in travel coordination within a corporate or retail setup, with proven experience in handling

  international travel and visa/work permits

  .
• Working knowledge of GDS platforms like Amadeus, Galileo, or similar (preferred).
• Proficiency in MS Office (Excel, Outlook, Word) and travel management systems.
• Strong communication skills with a customer-first approach.
• Attention to detail and ability to handle multiple requests under pressure.

Preferred Attributes:

• Experience in handling group travel for events, training, or retail launches.
• Ability to maintain confidentiality and manage travel-related data sensitively.
• Flexibility to support urgent travel requests outside regular hours, if required.