2 - 5 years
4 - 6 Lacs
Posted:7 hours ago|
Platform:
Work from Office
Full Time
We're looking for a Global Travel & Cards Support Specialist to support the day-to-day execution of Client's travel and card program. Youll focus on making processes easier for our colleagues, more efficient, and more compliant by managing tactical workflows, resolving employee issues, and working closely with internal teams and vendor partners.
Support any travel and card policy questions via email and Slack Manage American Express application process, including confirmation of required training, initiation of application, any reported fraud issues, lost card, tracking card cancellations, running reports to identify risk, cards with no spend, etc. Work in Navan platform to update policies, processes, support travelers in requests (i.e. guest travel, group travel, trouble shooting) Update playbooks as required Run reports to identify trends (via Navan and American Express)
2-3 years in corporate travel and card operations or similar service support roles Experience with travel tools (e.g., Navan, TripBam) and card tools, (e.g. Amex@Work, JPMorgan) Excellent Google Sheets/Excel experience A collaborative approach with strong written, verbal, and organizational skills, with the ability to get things done without creating friction A service-first mindsetyou enjoy solving problems for people Comfort working across time zones with global teams Good communication skills
Regards
varsha 7200847046
Creative Hands HR
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