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0.0 - 1.0 years
2 - 3 Lacs
hyderabad
Hybrid
Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.comSutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.comSutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.comSutherland Hiring for Freshers and Experienced for Dispute Management Job Designation: Dispute Management Specialist 2 - way cab facility would be provided for candidates who are within 25 km of radius from Manikonda Lanco ...
Posted 3 days ago
0.0 - 1.0 years
1 - 5 Lacs
chennai
Work from Office
About The Role Skill required: Core Banking Operations (incl. Payments) - Retail Banking Card Operations Designation: Banking Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving cl...
Posted 3 days ago
6.0 - 11.0 years
0 - 0 Lacs
hyderabad
Remote
BASE24-eps Developer (6+ yrs) Remote India Apply: hr@pavestechnologies.com Location: India (Fully Remote) Domain : Banking | Payments | FinTech About the Role Paves Technologies is hiring an experienced BASE24-eps Developer (6+ years) with strong expertise in card scheme mandates and API-based payment interfaces. This role focuses on modern API-driven integrations, not traditional BASE24-eps interfaces. Join our global engineering team supporting next-generation payments modernization programs. What Youll Do Develop & enhance BASE24-eps modules (ONL, OLF, AFT, TLF, device handlers). Implement Visa, Mastercard, Rupay, Amex scheme mandates and compliance updates. Design and support API-based i...
Posted 4 days ago
4.0 - 9.0 years
20 - 35 Lacs
chandigarh
Work from Office
We are looking for an experienced Product Manager to lead and innovate our Merchant Acquiring and Card Processing solutions. In this role, you will own the end-to-end product lifecycle for our merchant servicesfrom onboarding to settlement. You will bridge the gap between complex payment infrastructure (schemes, gateways, processors) and a seamless, intuitive experience for our merchants. The ideal candidate has a deep technical understanding of how money moves (Acquiring) and a strong empathy for the business owners (Merchants) who rely on us to get paid. 1. Product Strategy & Roadmap Execute the product roadmap for merchant acquiring solutions (POS, Payment Gateway, SoftPOS, or Unified Com...
Posted 5 days ago
2.0 - 6.0 years
4 - 8 Lacs
gurugram
Work from Office
Role Purpose Responsible for VIP Servicing by managing Card account of VIP, Execution/resolution of VIP Cases on utmost Priority, RM based Preemptive exceptional base priority services. Role Accountability Ensure Wing-to-Wing Resolutions of all VIP cases with utmost accuracy and delivering best in class service Manage VIP Preemptive Servicing through effective Onboarding/Card & Statement delivery, Real Time automated transaction Decline curing (RADAR), Payments & Charges, Collection receivables/KYC renewal fulfilment as per RBI guidelines, Reinstatement/Activation of Card Account, monitoring of SR, End to End mapping of services Adhere to productivity, reactive and proactive TAT, quality sta...
Posted 5 days ago
2.0 - 5.0 years
5 - 10 Lacs
gurugram
Work from Office
We are seeking experienced Banking Operation Analyst to manage and resolve customer interactions through digital channels. The role requires strong communication skills, attention to detail, and the ability to work within established service standards and compliance frameworks. You will be responsible for ensuring high-quality customer experiences while adhering to organizational policies and regulatory requirements. Key Responsibilities Manage and resolve customer interactions through digital platforms using multiple systems and tools to deliver a high level of customer satisfaction. Raise customer pain points and feedback through internal programs as required. Follow daily schedules commun...
Posted 6 days ago
2.0 - 6.0 years
3 - 4 Lacs
gurugram
Work from Office
We are hiring for Analysts for US Banking Disputes with strong expertise in Reg E, ACH disputes, debit card disputes, chargebacks, and fraud claims investigation. Mandatory Skills Reg E / Regulation E Reg E disputes, claims & investigations ACH disputes & ACH returns EFT disputes Debit card disputes US debit card fraud claims Chargeback processing / Chargeback analyst Fraud claims analyst Payment disputes & transaction disputes Centralized payments & payment investigation US banking operations US financial services BPO Card operations Responsibilities Process and investigate Reg E and EFT/ACH disputes Handle debit card fraud claims and unauthorized transactions Perform chargeback reviews, do...
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As an Account Manager, you will be responsible for managing the setting, direction, and implementation of business strategies, objectives, and plans within designated clients to achieve business targets. This includes growing existing business and identifying new opportunities by introducing and implementing new products and services. Key Responsibilities: - Contribute to developing the business development strategy - Identify profit opportunities for clients - Ensure the development of operational plans for designated clients - Ensure timely marketing plans and analyze industry trends - Monitor competitor strategies - Establish and manage relationships with clients - Responsible for KPIs co...
Posted 1 week ago
4.0 - 9.0 years
4 - 8 Lacs
hyderabad, bengaluru
Work from Office
Need Min 1+yrs exp as Team Leader in International Banking Customer Service Voice/ Non Voice/ Payments Well Versed KPI's & Team Handling 24/7 Shifts Excellent Comms Required Call 8447780697 send CV monu@creativeindians.com
Posted 1 week ago
1.0 - 3.0 years
4 - 7 Lacs
kochi
Work from Office
About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful ...
Posted 1 week ago
1.0 - 4.0 years
2 - 5 Lacs
pune
Work from Office
About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful...
Posted 1 week ago
1.0 - 3.0 years
4 - 7 Lacs
chennai
Work from Office
About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful ...
Posted 1 week ago
1.0 - 4.0 years
2 - 5 Lacs
chennai
Work from Office
About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful...
Posted 1 week ago
3.0 - 5.0 years
4 - 8 Lacs
chennai
Work from Office
About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful ...
Posted 1 week ago
1.0 - 3.0 years
1 - 5 Lacs
gurugram
Work from Office
Role & responsibilities: -Process Executive (Dispute) Process debit and card disputes from intake through investigation, decisioning, and final resolution. Manage Zelle and digital fraud cases, reviewing alerts and distinguishing authorized vs. unauthorized activity. Prepare and send regulatory communications, including provisional credit notices and final resolution letters. Create and manage chargeback cases in Fiserv Dispute Expert, initiating and tracking chargeback actions. Maintain accurate case records, updating documentation and Salesforce queues throughout the dispute lifecycle. Provide operational support during high-volume periods to ensure timely and compliant dispute handling. P...
Posted 1 week ago
1.0 - 6.0 years
2 - 5 Lacs
noida, ghaziabad, new delhi
Work from Office
We are looking for 1 year of experience in dispute resolution and banking. Contact - 9147047908 Prior experience in banking operations Email and Chat Reviews, verifies, and/or identifies customer transactions to detect fraud, policy violations. Required Candidate profile We are looking for dynamic and detail-oriented AML & Dispute Analysts to join India's leading ITES company. The role involves handling fraud detection, chargeback processing, and dispute resolution Perks and benefits Both Way Cab + 5 Working Days CTC - Upto 5LPA
Posted 1 week ago
1.0 - 4.0 years
3 - 6 Lacs
hyderabad
Work from Office
We are hiring enthusiastic and customer-focused candidates for a Dispute Resolution Officer (International VOICE) for client at Hitech City, Hyderabad location. The role involves handling International Voice resolving queries, and providing a high-quality customer experience. Key Responsibilities The Dispute Resolution Officer is responsible for managing the end-to-end processing of credit card disputes and compliance with card-network regulations, banking policies. The role ensures timely resolution, fraud prevention, regulatory adherence, and customer satisfaction, Handle inbound calls from customers in a professional manner. Understand customer queries and provide accurate, timely resolut...
Posted 2 weeks ago
1.0 - 3.0 years
0 Lacs
gurugram, haryana, india
On-site
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also, they do preventive...
Posted 2 weeks ago
0.0 - 1.0 years
1 - 5 Lacs
chennai
Work from Office
About The Role Skill required: Core Banking Operations (incl. Payments) - Retail Banking Card Operations Designation: Banking Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving cl...
Posted 2 weeks ago
1.0 - 3.0 years
4 - 7 Lacs
chennai
Work from Office
Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful...
Posted 2 weeks ago
0.0 - 1.0 years
1 - 5 Lacs
chennai
Work from Office
About The Role Skill required: Core Banking Operations (incl. Payments) - Retail Banking Card Operations Designation: Banking Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving cl...
Posted 2 weeks ago
8.0 - 13.0 years
8 - 13 Lacs
chennai
Work from Office
- We are seeking a Senior profile -Should have experience in Card Chargeback[visa & Mastercard] -preferred experience in Card reconciliation - should have team handling experience in Chargeback and Recon -
Posted 2 weeks ago
5.0 - 9.0 years
15 - 25 Lacs
bengaluru
Work from Office
Responsibilities: Collaborate with stakeholders on requirements gathering & prioritization Ensure compliance with regulatory standards Analyze business needs & develop solutions
Posted 2 weeks ago
5.0 - 8.0 years
8 - 12 Lacs
chennai
Work from Office
Skill required: Banking Services - Retail Banking Card Operations Designation: Delivery Operations Senior Analyst Qualifications:Any Graduation Years of Experience:5 to 8 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We em...
Posted 2 weeks ago
0.0 - 1.0 years
0 - 3 Lacs
chennai
Work from Office
Role:- We are seeking detail-oriented and motivated freshers to join our team as Process Executives . This role involves investigating alerts and cases, analyzing data, and preparing professional reports to support client requirements. Responsibilities: - Conduct investigations on alerts and cases triggered on client applications. Review and research evidence/documents to analyze fact patterns. Synthesize data into clear, professional reports with actionable recommendations. Manage and prioritize a large and varied case load effectively to achieve positive results. Ensure all Service Level Agreements (SLAs) are met as per client requirements.
Posted 2 weeks ago
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