Crypto-Native Project/Account Manager

Company Description

Project/Account Manager

client-facing role

Role Description

• Act as the

  main point of contact

  for assigned clients and projects.

• Manage

  end-to-end client communications

  : onboarding calls, reporting, feedback, updates and keep relationships strong.

• Collaborate with internal teams (strategy, design, social media, content) to ensure campaigns are delivered on time.

• Monitor and track performance of client accounts, prepare reports, and suggest improvements.

• Stay on top of crypto/Web3 news, trends, and communities to provide insights for client strategies.

• Ensure social media content and campaigns align with client goals and brand voice.

• Handle multiple projects at once with clear timelines and deliverables.

Qualifications

• Crypto Native

  : Strong knowledge of crypto, blockchain, and Web3 (DeFi, NFTs, DAOs, exchanges, tokens, etc.).

• Social Media Experience

  : Hands-on experience in social media management, strategy, or growth (Twitter/X, Telegram, Discord, LinkedIn, Instagram).

• 2–4 years of experience in account/project management, preferably in marketing, digital, or crypto agencies.

• Excellent communicator who can hold client calls, handle feedback, and present strategies with confidence.

• Strong organizational skills to manage multiple projects simultaneously.

• Ability to translate client needs into actionable strategies and deliverables.

• Self-driven, adaptable, and comfortable working in a fast-paced, evolving Web3 environment.

• Previous experience working with

  crypto brands/projects

  .

• Familiarity with

  analytics tools

  (Twitter analytics, Sprout, Hootsuite, Notion, etc.).

• Experience working in

  remote, global teams

  .

Perks & Culture:

• Competitive compensation
• Remote-first, flexible work culture.
• Fast-paced, high-growth environment with learning opportunities.
• Access to work with cutting-edge blockchain projects and leading clients.
• Weekly game nights – our team gets seriously competitive with Skribbl and other games.

To Apply:

Email your Portfolio and Resume to bigblockoperations@gmail.com and answer these questions -

1. Have you ever been client-facing before? Elaborate.
2. Which Web3 ecosystems are you most familiar with? Whose marketing strategies do you think outshine others & why? 
3. Give us an example of how you handled a FUD moment? (either in the community or as a client manager)
4. If you were the brand manager of the Jupiter / Solana ecosystem, what are the 5 things you'd want to see happen?
5. If a brand is experiencing declining engagement after TGE, what strategies would you use to revive interest and grow the account?