CRMA

Senior CRM Analytics Specialist

Key Responsibilities:

• Develop and maintain

  recipes

  in

  Salesforce CRM Analytics (CRMA)

  , with at least

  6+ years

  of experience in creating and optimizing these recipes, especially those that involve

  joins

  ,

  lookups

  , and other complex logic.


• Design and create

  complex dashboards

  from scratch, not simply maintaining existing ones, with a focus on integrating multiple data sets and visualizing complex data in an actionable manner.


• Develop

  wireframes

  and

  design visuals

  for dashboards (graphs, tables, pages, page sections, etc.) to ensure they are clear, actionable, and aligned with business needs.


• Work closely with stakeholders to understand business requirements and design

  dashboards

  that align with business goals, making sure to optimize data accessibility and presentation.



• Create and optimize recipes

  to bring in the required data for building actionable insights, while also focusing on

  building and designing access requirements

  to ensure users can easily access and interact with the data.


• Collaborate with the team to

  build the current P360/DBM360 functionality in SFDC CRMA

  , ensuring an optimized, user-friendly solution that streamlines and improves analytics workflows.


• Troubleshoot and resolve any issues with data integration, dashboards, or reports to ensure data accuracy and reliability.



• Skills and Experience Required:




• 6+ years of experience

  working with

  Salesforce CRM Analytics

  (formerly Tableau CRM), particularly in

  creating and maintaining recipes

  .


• Expertise in developing complex recipes that involve

  joins

  ,

  lookups

  , and other advanced logic.


• Proven experience creating

  complex dashboards

  from scratch, especially those involving multiple data sets and advanced visualizations.


• Proficiency in

  Analytics Studio

  (Salesforce CRM Analytics), with strong skills in creating, designing, and maintaining visually appealing and functional dashboards.


• Ability to work with cross-functional teams to gather business requirements and translate them into technical requirements for dashboard creation.


• Experience developing

  wireframes

  and designing visual elements such as

  graphs

  ,

  tables

  , and page sections to present key insights.


• Familiarity with building optimized solutions for

  P360/DBM360

  functionalities within Salesforce CRM Analytics.


• Strong analytical skills with a deep understanding of CRM data, its flow, and how to create meaningful visualizations that support data-driven decisions.



• Desired Qualifications:




• Bachelor s degree

  in

  Computer Science

  ,

  Data Analytics

  ,

  Business Intelligence

  , or a related field.


• Strong communication and collaboration skills to work with business stakeholders and technical teams.


• Ability to stay up-to-date with the latest developments in

  Salesforce CRM Analytics

  and related technologies.