Experience : Proven experience in managing Microsoft Dynamics CRM systems, including customization and integration with other business systems. Experience in leading CRM projects and managing cross-functional teams Skills : Strong technical skills in CRM software, data analysis, project management, and team collaboration. Proficiency in Microsoft Dynamics CRM and related technologies. Excellent communication, organizational, and problem-solving skills. Certifications : Relevant certifications such as Microsoft Certified: Dynamics 365 Fundamentals, ITIL, or TOGAF are preferred.

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