CRM Manager

Miles Education

3 - 4 years

9 - 12 Lacs

bengaluru

Posted:11 hours ago| Platform:

Apply

Skills Required

crm management moengage customer life cycle management crm tool customer retention

Work Mode

Work from Office

Job Type

Full Time

Job Description

MoEngage Expert

Key Responsibilities

Plan, create, and execute multi-channel campaigns (push notifications, in-app messages, emails, SMS, WhatsApp) through
MoEngage
.
Build and manage customer journeys, event triggers, and segmentation for targeted communication.
Collaborate with marketing, product, and analytics teams to enhance customer engagement and lifecycle marketing.
Monitor and analyze campaign performance metrics CTRs, conversion rates, and engagement trends — to optimize results.
Manage MoEngage integrations with CRM, analytics, and data platforms.
Develop A/B tests and experiments to improve engagement effectiveness.
Ensure compliance with data privacy and opt-out policies.

Required Skills & Experience

3–4 years of hands-on experience using
MoEngage
or similar customer engagement platforms
Strong understanding of marketing automation, user segmentation, and retention strategies.
Proficiency in analyzing campaign performance data and deriving actionable insights.
Experience collaborating with cross-functional teams (marketing, tech, analytics).
Good knowledge of
customer lifecycle management (CLM)
and
growth marketing
.
Basic understanding of APIs, event tracking, and data flow is a plus.

More Jobs at Miles Education

Senior Career Counselor

Bengaluru

3 - 8 yrs

INR 2 - 6 Lacs

VP Digital Marketing

Bengaluru

9 - 14 yrs

INR 25 - 40 Lacs

Senior Career Counselor

Bengaluru

3 - 8 yrs

INR 2 - 6 Lacs

Senior Academic Counsellor

Bengaluru

2 - 6 yrs

INR 3 - 6 Lacs

Digital Marketing Intern

Bengaluru

Experience: Not specified

INR 0 - 0 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.