CRM Intern

Job Description

CRM Intern (Full-Time) Location: Koramangala, 6th Block, Bangalore Stipend: ₹12,000 – ₹15,000/month Open Positions: 3 About the Company Orange Health is India’s leading on-demand diagnostics lab for urban Indian consumers and is positioned as the fastest diagnostics lab in India. We were recognized as the Diagnostics Startup of the Year 2025 . Launched in January 2021, Orange Health Labs is amongst the most loved brands in the healthcare sector, with over 30,000 reviews and the highest rating on Google for all its facilities across the country, and an NPS close to 90! Orange Health Labs is among the best places to work, with a team of 1,000+ people across the company. We believe in treating colleagues with respect and investing in their growth for the long term. Our vision is supported by some of the world’s leading investors like Accel, General Catalyst, Y Combinator, Bertelsmann India, Amazon, and other marquee names. We have been recognised as a Future Unicorn for two consecutive years by Hurun India. About the Role As a CRM Intern , you will support the Customer Experience team in resolving customer queries, coordinating across departments, and maintaining high service standards. The role requires excellent communication skills and a customer-first approach. Roles & Responsibilities Assist customers via multiple channels with professionalism Maintain records, track tickets, and coordinate with internal teams Support CRM tools and dashboard-related tasks Follow-up with users for resolution and feedback Contribute ideas to improve CRM processes and user satisfaction Who Can Apply Fresh graduates – Pharma background is a plus but not mandatory Strong communication in Hindi and English is a must Willing to work in evening hours as per CRM coverage Proactive, detail-oriented, and quick to learn Why Join Us? Get hands-on exposure at one of India’s top healthtech startups Be a part of a collaborative, high-performance team Learn from experienced professionals and explore future career opportunities Friendly and growth-focused work culture Timings CRM Operational Coverage: 7:00 AM – 11:00 PM Individual work duration: 8 hours per day Job Type: Internship Contract length: 6 months Pay: ₹12,090.45 - ₹15,153.78 per month Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Supplemental Pay: Performance bonus Ability to commute/relocate: Koramangala, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Language: Hindi (Required) Work Location: In person