Posted:2 days ago| Platform: Shine logo

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Job Type

Full Time

Job Description

We are Looking CRM Execuitve for well know comapnyProfile - Crm executiveLocations - NoidaExp- 1 to 3 yearsworking days- 6 daysWorking hr - 9:30am to 6:30pmKey Responsibilities:

  • Manage and update customer data.
  • Track, follow up, and respond to customer inquiries via email, phone, or chat.
  • Coordinate with sales and service teams to ensure timely resolution of customer issues.
  • Monitor customer feedback and relay insights to relevant departments.
  • Generate reports on customer behaviour, sales performance, and campaign results.
  • Support CRM campaigns, including emails, SMS, and loyalty programs.
  • Ensure data accuracy and timely communication with clients. Be responsible for generating sales through effective customer engagement and follow-ups.

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