1 - 4 years

3 - 4 Lacs

Posted:4 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Experience:

Job Responsibilities:

  • Handle

    after-sales CRM activities

    post possession & handover
  • Coordinate

    society formation

    , registration, and handover to society body
  • Manage

    post-handover documentation

    and customer records
  • Act as a

    single point of contact

    for customers after possession
  • Address and resolve

    customer queries, complaints & service requests

  • Coordinate with internal teams (Projects, Legal, Accounts, Facilities)
  • Ensure

    timely closure of after-sales issues

    and customer satisfaction
  • Maintain CRM data, reports, and follow-ups

Key Skills:

  • After Sales CRM – Real Estate
  • Society Formation & Handover Process
  • Customer Handling & Grievance Redressal
  • Documentation & Coordination
  • Good Communication Skills

Preferred Candidate Profile:

  • Experience in

    real estate after-sales CRM

    is mandatory
  • Familiar with

    society formation, possession & handover process

  • Strong interpersonal and follow-up skills

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Rama Builders And Developers logo
Rama Builders And Developers

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