CRM Executive

Key Responsibilities of a CRM Specialist in Real Estate

A CRM Specialist plays a vital role in enhancing customer experiences and improving sales efficiency. Here are the core responsibilities that define this role:

• Data Management: Maintain accurate client data in the CRM system, ensuring information is up-to-date and accessible to the sales and marketing teams.
• Client Interaction Tracking: Monitor and record all client interactions, helping teams understand client preferences and behavior patterns.
• Reporting and Analysis: Generate reports on sales performance, customer feedback, and market trends to inform strategic decisions.
• System Optimization: Work with IT to ensure the CRM system is functioning efficiently, implementing updates and training staff on new features.
• Lead Management: Assist in nurturing leads through the sales funnel by automating follow-ups and reminders.
• Collaboration with Marketing: Collaborate with marketing teams to design and implement targeted campaigns based on CRM insights.
• Customer Segmentation: Develop strategies for customer segmentation to tailor marketing efforts and improve client engagement.
• Feedback Implementation: Collect and analyze client feedback to continuously improve the CRM processes and enhance customer satisfaction.

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person