CRM Executive

Job Opening: CRM Executive
Location: Indore

We are looking for enthusiastic CRM Executives to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services. A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs.

Responsibilities ? Call people using a given lead. ? Answer incoming calls from prospective customers. ? Use scripts to provide information about product’s features, prices, etc. and present their benefits. ? Ask pertinent questions to understand the customer’s requirements. ? Persuade the customer to buy by demonstrating how our products meet their needs. ? Record the customer’s personal information accurately in a computer system. ? Go the “extra mile” to meet sales quota and facilitate future sales. ? Keep records of calls and sales and record useful information.

Requirements Track record of successfully meeting sales quotas preferably over the phone. ? Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems. ? Excellent communication and presentation skills and Proficient in English. ? Skilled in negotiation and dealing with complaints. ? Persistent and results-oriented. ? Attractive fixed salary component plus performance based variable incentive.

Job Type: Full-time

Pay: ₹20,000.00 per month

Benefits:

• Cell phone reimbursement

Work Location: On the road