CRM Executive

Job Summary:

We are seeking a detail-oriented and proactive CRM Executive to manage customer data, maintain client relationships, and support both on-field and back-end operations. The ideal candidate will be responsible for accurate data entry, and coordination of fieldwork ( visit registry office, etc.) to ensure smooth business processes.

Key Responsibilities:

• Maintain and update the customer database with accurate and timely data entry.
• Follow up with clients through calls, emails.
• Coordinate and execute field visits as per requirements ( Registry office related work and documentation).
• Prepare reports and dashboards to analyze customer trends and behaviors.
• Ensure data integrity and confidentiality while managing CRM systems.
• Provide on-ground support for events, product launches, and customer service drives.
• knowledge of CRM softwares.

Key Skills Required:

• Data Entry & Database Management: Proficient in MS Excel, CRM tools, and accurate typing skills.
• Communication Skills: Strong verbal and written communication in English and local language(s).
• Field Work Readiness: Willingness to travel locally for customer visits and relationship management.
• Analytical Thinking: Capable of generating reports and deriving insights from customer data.
• Time Management: Ability to prioritize tasks and manage multiple responsibilities effectively.
• Tech Savvy: Familiarity with CRM software is an added advantage.

Qualifications:

• Bachelor's degree
• 1–2 years of experience in a CRM, or field executive role.
• Freshers with relevant internships or strong communication and data handling skills may also apply.

Preferred Attributes:

• Detail-oriented with strong organizational skills.
• Comfortable with field visits and interacting with clients on-ground.
• Ability to work independently and as part of a team.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person