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AMERICAN EXPRESS
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Credit Specialist

Credit Specialist

AMERICAN EXPRESS

1 - 5 years

3 - 7 Lacs

gurugram

Posted:5 days ago| Platform:

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Skills Required

training career development change management interpersonal skills process improvement analytical finance corporate wellness counselling

Work Mode

Work from Office

Job Type

Full Time

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

How will you make an impact in this role

This position is responsible for reviewing accounts to determine if the CM has set up an account with an intention to defraud American Express. This is accomplished by reviewing account and Card member information such as charge activity, payments, Credit Bureau information, Dunn & Bradstreet information, Lexis Nexis and Service Establishment information, and WCC history notes and then making an analysis as to the risk to American Express. To carry out these reviews with the highest levels of professionalism & service that maintains the brand whilst protecting shareholder losses.

Report analysis results
Identify potential process improvement initiatives
Understanding of credit card financial principles
Comfortable managing multiple credit system platforms
Ability to learn a wide variety of technical and business skills
Excellent interpersonal skills; communication (verbal & written) and listening
Quick Thinking Ability
Flexible to work in a 24/7 shift environment Including Saturday & Sunday working
Credit/Collections experience is desirable but not essential

Minimum Qualifications

Strong interpersonal, communication and listening skills
Comfortable with 24/7 shifts
Demonstrated ability to effectively work high-risk accounts that are referred via Fraud Risk case set-ups
Ability to evaluate American Express Consumer and Corporate account data to make a business decision as to the risk level of the account pertaining to charge detail, Service Establishment information, and payment detail
Ability to evaluate CM s financial data to make a business decision as to the risk level involved post data inputs from Credit Bureau
Proven analytical and problem-solving skills with a strong attention to detail
Demonstrated dependability/self-motivating skills
Change Management Ability
Demonstrated ability to work effectively within a team environment as well as independently

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AMERICAN EXPRESS

Financial Services

New York NY

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Credit Specialist