Counsellor

We are seeking a dedicated, dynamic and customer-focused individual to join our team. This role is crucial in ensuring seamless customer interactions, student facilitation and strategic growth for the organization. If you are passionate about education, networking and making a meaningful impact, we invite you to be part of our journey.

Company:

Bakliwal Tutorials https://www.bakliwaltutorialsiit.com/

We are seeking a dedicated and dynamic individual to join our team. Primary focus will be on customer interaction, student facilitation and strategic growth.

Main activities include,

Attending walk-In customers

Handling their queries

Coordination activities with other centers to ensure a seamless experience for students and parents. 

Database management, networking with local institutions, and active participation in marketing initiatives. 

Join us from a long term perspective and play a vital role in shaping the success of the Organization.

Location:

Aundh / Chinchwad / Viman Nagar / Katraj / Kothrud / FC Road / Pune Station

Responsibilities:

1. Customer Interaction: Warmly welcome and assist walk-in customers professionally. Manage telephonic inquiries related to registration and admission processes.

2. Student Facilitation: Guide students through the entrance exam process, providing necessary support. Collaborate with academic and accounts teams to ensure seamless coordination during entrance exams and test processes.

Assist parents & students for smooth admission process by providing right information & 

3. Issue Resolution: Address and resolve student and parent queries promptly, ensuring a positive experience.

4. Inter-Center Coordination: Coordinate activities with other centers, proactively resolving any inter-center issues.

5. Database Management: Maintain accurate and organized student information and databases.

6. Network Building: Establish and nurture relationships with local schools, teachers, and institutes to strengthen our network.

7. Strategic Growth: Implement planned efforts to drive overall admissions and contribute to the center's growth.

Qualification & Experience

Graduate / Bachelor's degree / Diploma - Any stream

Experience in working with the Education Industry or Hospitality Industry will be an added advantage.

Freshers also can apply.

Skills & Competencies:

Must possess strong communication & interpersonal skills. Must possess warmth & empathy

Fluency in English is preferred. Should be conversant with Marathi language.

Must be presentable

Must be passionate about the growth

Please send your CV at btpunehr@gmail.com or call on 8888895145.