Copilot Developer

Location:

Experience:

Role Summary:

We are looking for a skilled and motivated Copilot Developer to build, deploy, and maintain secure and governed AI agents and copilots using the Microsoft 365 ecosystem. You will be the hands-on expert turning business requirements into functional, reliable, and compliant AI solutions within Copilot Studio. Your work will directly empower our teams with AI while ensuring we meet our strict security and data governance standards.

Key Responsibilities:

1. Agent Development & Implementation (Primary Focus):

• Design, build, test, and deploy AI-powered agents and copilots using

  Microsoft Copilot Studio

  .
• Develop and integrate

  custom plugins

  ,

  Graph Connectors

  , and

  Power Automate flows

  to connect Copilot to business data and systems.
• Implement and optimize

  Generative Answers

  and knowledge sources to ground AI responses in company data securely.
• Build sophisticated

  topic nodes

  and

  conversation paths

  to handle complex user queries and multi-step tasks.
• Utilize

  Conversation Boost

  to seamlessly integrate backend APIs and services.

2. AI Governance & Security Integration (Integrated into Development):

• Apply

  AI governance and compliance policies set by architects and security teams through hands-on configuration.
• Implement data security by correctly applying

  sensitivity labels

  and

  Microsoft Purview

  information protection policies within solutions.
• Build agents with

  Responsible AI

  principles by design, incorporating appropriate safety checks, transparency, and user guidance.
• Conduct testing and validation to identify and mitigate risks like prompt injection or unintended data exposure.
• Monitor agent performance and user interactions for compliance and potential drift.

3. LLM & Technical Execution:

• Apply

  prompt engineering

  techniques within Copilot Studio to improve response quality, accuracy, and tone.
• Assist in designing and implementing

  Retrieval-Augmented Generation (RAG)

  patterns using Azure AI Search.
• Write and maintain clean, efficient code for

  custom APIs

  (e.g., in Python or C#) that extend Copilot capabilities.
• Create and maintain technical documentation for solutions, governance configurations, and operational procedures.

Required Qualifications & Experience (3+ Years):

Must Have:

• 1+ years of direct, hands-on experience

  building and publishing solutions in

  Microsoft Copilot Studio

  (or Power Virtual Agents)

  is mandatory.

• 2+ years of overall experience

  in a software development, automation, or integration role (e.g., using APIs, low-code platforms, or scripting).
• Practical experience with the

  Microsoft Power Platform

  , especially

  Power Automate

  for creating cloud flows.
• Demonstrable understanding of

  cloud security concepts

  (authentication, data encryption, permissions) and a passion for building secure solutions.
• Familiarity with

  Microsoft 365 administration

  concepts (e.g., managing permissions, sensitivity labels in Purview Compliance Center).

Preferred Qualifications:

• Experience with

  Azure OpenAI Service

  or other LLMs for advanced prototyping and testing.
• Basic proficiency in a scripting language like

  Python

  or

  PowerShell

  for calling APIs and automating tasks.
• Understanding of

  REST APIs

  and

  Microsoft Graph API

  .
• Familiarity with

  Git

  for version control.
• Microsoft role-based certification, such as

  PL-200: Power Platform Functional Consultant

  or similar, is a strong plus.
• A curious mindset about Generative AI and a strong desire to learn and apply new AI governance tools and techniques.