Conversational AI Engineer

As a Conversational AI Engineer , you will be responsible for both the development and support of AI-powered voice bots, chatbot solutions for our banking clients. You will be involved in the entire lifecycle of these systems, from design and development to deployment and maintenance. Key Responsibilities: Develop and refine NLP/Gen AI models to improve bot accuracy and understanding. Troubleshoot and resolve problems related to AI models. Monitor AI systems for performance, identify potential issues, and implement corrective actions. Act as the primary point of contact for clients and provide timely and effective technical support for AI-related issues and inquiries. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Open to adjusting work hours to accommodate project timelines and client needs. Required Skills and Experience: 2+ years of experience in IT, preferably in the banking or financial industry. Bachelor’s degree in computer science, Engineering, or a related field. Strong understanding of AI concepts, including machine learning, natural language processing, and deep learning. Proficiency in Python programming language and database technologies like MongoDB and NoSQL. Experience with AI frameworks like TensorFlow, PyTorch, or Scikit-learn. Knowledge of cloud platforms (AWS, Azure, GCP) and data engineering principles. Excellent problem-solving, analytical, and troubleshooting skills. Work Location: Noida (Client base) Show more Show less