Conversational AI Engineer

As a part of Roboyo, you will be immersed in a unique work environment that fosters innovation and collaboration. Our team is driven by the purpose of pushing boundaries and achieving the extraordinary for our clients and ourselves. **Role Overview:** You will be responsible for designing end-to-end chatbot journeys, going beyond mere prompt engineering to create comprehensive customer experiences. Your role will also involve crafting intuitive and engaging user experiences tailored to diverse customer intents and channels. Additionally, your proficiency in English writing skills will be crucial in delivering clear and customer-centric copy. **Key Responsibilities:** - Designing complete customer journeys for chatbots including dialogue flow, fallback handling, and escalation points - Ensuring a seamless user experience by understanding UX principles for chatbots - Demonstrating strong English writing skills to create customer-facing content in line with brand voice and compliance standards **Qualifications Required:** - Experience in end-to-end chatbot journey design, not limited to prototyping - Proficiency in UX design for chatbots tailored to different customer intents and channels - Excellent English writing skills for creating clear and engaging customer-facing copy Roboyo values collaboration and agile delivery, so you are expected to work in squads, contribute to sprints, and communicate effectively with design, content, and analytics teams. Being a self-sufficient builder is essential, as you will be responsible for owning full flows from briefing to deployment with minimal supervision. **Additional Company Details:** Roboyo is a leading Intelligent Automation company that has spearheaded Business Process Automation since its inception less than a decade ago. We prioritize the growth and success of our clients through cutting-edge solutions, driven by our dedicated team. By joining Roboyo, you become a part of a dynamic and ambitious team passionate about technology and automation. By applying for this role, you consent to the processing of your personal data for recruitment purposes in line with Roboyo's Privacy Policy, which can be found at: [Privacy Policy](https://roboyo.global/data-privacy/) As a part of Roboyo, you will be immersed in a unique work environment that fosters innovation and collaboration. Our team is driven by the purpose of pushing boundaries and achieving the extraordinary for our clients and ourselves. **Role Overview:** You will be responsible for designing end-to-end chatbot journeys, going beyond mere prompt engineering to create comprehensive customer experiences. Your role will also involve crafting intuitive and engaging user experiences tailored to diverse customer intents and channels. Additionally, your proficiency in English writing skills will be crucial in delivering clear and customer-centric copy. **Key Responsibilities:** - Designing complete customer journeys for chatbots including dialogue flow, fallback handling, and escalation points - Ensuring a seamless user experience by understanding UX principles for chatbots - Demonstrating strong English writing skills to create customer-facing content in line with brand voice and compliance standards **Qualifications Required:** - Experience in end-to-end chatbot journey design, not limited to prototyping - Proficiency in UX design for chatbots tailored to different customer intents and channels - Excellent English writing skills for creating clear and engaging customer-facing copy Roboyo values collaboration and agile delivery, so you are expected to work in squads, contribute to sprints, and communicate effectively with design, content, and analytics teams. Being a self-sufficient builder is essential, as you will be responsible for owning full flows from briefing to deployment with minimal supervision. **Additional Company Details:** Roboyo is a leading Intelligent Automation company that has spearheaded Business Process Automation since its inception less than a decade ago. We prioritize the growth and success of our clients through cutting-edge solutions, driven by our dedicated team. By joining Roboyo, you become a part of a dynamic and ambitious team passionate about technology and automation. By applying for this role, you consent to the processing of your personal data for recruitment purposes in line with Roboyo's Privacy Policy, which can be found at: [Privacy Policy](https://roboyo.global/data-privacy/)